Quality System Manager

We are seeking an experienced Quality Management professional to join our team as a Quality Systems Manager. In this role, you will be responsible for overseeing our Quality Management System (QMS) and ensuring compliance with ISO 9001:2015 and other applicable product and process standards. The ideal candidate will possess strong leadership skills, a deep understanding of quality management principles, and a proven track record of driving continuous improvement initiatives.

RESPONSIBILITIES – Quality Management System (QMS) Oversight

• Manage and maintain the company’s Quality Management System (QMS) in accordance with ISO 9001:2015 standards.
• Develop, implement, and continually improve quality policies, procedures, and processes to meet customer requirements and enhance overall product quality.
• Conduct regular internal audits to assess the effectiveness of the QMS and identify areas for improvement.
• Coordinate external audits and certifications to ensure compliance with ISO 9001:2015 standards.
• Monitor key performance indicators (KPIs) to track the performance of the QMS and drive data-driven decision-making.

RESPONSIBILITIES – Quality Assurance and Control

• Establish and enforce quality assurance and control measures throughout the product lifecycle, from design and development to manufacturing and distribution.
• Collaborate with cross-functional teams to identify and address quality issues, non-conformities, and customer complaints in a timely manner.
• Implement corrective and preventive actions (CAPAs) to address root causes of quality issues and prevent recurrence.
• Conduct supplier quality assessments and work closely with vendors to ensure the quality of incoming materials and components.
• Champion a culture of quality excellence and continuous improvement throughout the organization.
• Provide training and guidance to employees on quality management principles, procedures, and best practices.
• Foster a sense of ownership and accountability for quality among all employees, empowering them to contribute to the company’s quality objectives.
• Keep abreast of industry trends, regulatory requirements, and best practices in quality management, and incorporate relevant updates into the QMS as needed.

SUPERVISORY RESPONSIBILITIES

• Manage a quality systems and inspection team of up to 5 employees, including quality engineer(s) and inspector(s).

EDUCATION

• Bachelor’s degree in Engineering, Quality Management, Business Administration, or related field required; Master’s degree preferred.

EXPERIENCE

• Minimum of 5 years of experience in quality management roles, with a strong background in implementing and maintaining QMS certified to ISO 9001:2015 standards.
• Proven experience leading successful quality initiatives, process improvements, and problem-solving efforts.
• Certified Quality Manager (CQM) or Certified Quality Engineer (CQE) designation preferred.
• Certified Lead Auditor for ISO 9001:2015 and ISO 45001:2018 preferred.

ADDITIONAL SKILLS and QUALIFICATIONS

• Excellent analytical, organizational, and communication skills.
• Ability to work effectively in a fast-paced, dynamic environment and collaborate with cross-functional teams.
• Strong leadership skills with the ability to motivate and inspire others to achieve quality objectives.
• Ability to travel up to 10%.