Client Service Representative

Description

Client Service Representative

Sagamore Animal Hospital in Rye, New Hampshire seeks an FT Client Care Representative/Receptionist to join our team.

We are proud to care for pets with a team offering years of experience, accumulated knowledge, and unwavering compassion for animals and their humans. Being a Veterinary CSR/Receptionist in our practice takes a special kind of person who candeal with both humans and animals alike. Your primary responsibility is to be efficient inanyfront desk operations. A CSR/Receptionist is the clients first and last impression of Sagamore Animal Hospital and it is important that all clients feel welcome,safe, and comfortable. We believe this role is aninvaluable hospital team member. Come thrive in an environment that encourages learning and continued growthwithin the profession and become the bridge between pet owners and patient care.

• Skill and ExperienceYou are a seasoned professional with at least 2 years of experience in a veterinary practice setting (preferred) or similar experience.

• Team Spirit - You promote a positive culture by supporting and uplifting your fellow team members.
  
  
• Exceptional Client Care - You care about our patients and clients. You strive to elevate the client experience.
  
  
• Resilience and Adaptability - You cope effectively with pressure and setbacks. You see obstacles as opportunities to grow. You lean into your values as you face challenges and are an exampleto your teammates todo the same.

• Mental Health and Wellness Support including:
• Free access to counseling
• Meditation and mindfulness programs
• Well-being ambassadors
• Growth Opportunities - Advancement opportunities including leadership and training roles
• Opportunity for Fear Free certification and Recover CPR training
• Continuing Education Allowance
• Short Term Disability paid for by employer
• Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
• 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
• UMR Insurance Plans with multiple options including vision and dental careplans
• Flexible Spending Account or Health Savings Account options
• Long Term Disability option
• Progyny-Fertility and Family Building Support (up to $10,000)
• Team Member Discounts for Pet Care
• Generous paid time off plus 6 paid holidays a year
• Consistent schedule that allows for a healthy work/life balance