International Logistics Coordinator

Do you thrive in a growing, fast paced, entrepreneurial environment? Do you aspire to work with a highly motivated workforce that develops, manufactures and markets revolutionary industrial maintenance solutions for commercial HVAC, facility management, manufacturing, power generation, maritime and other industrial applications to global companies? Are you interested in working with industry experts to expand your knowledge base and skills? If so, we want you to join our talented team at Goodway Technologies (www.goodway.com) as an International Logistics Coordinator.

Goodway Technologies innovative products have been used by facilities and plant maintenance personnel worldwide for the maintenance of HVAC systems, plant machinery, hazardous material cleanup and other industrial maintenance needs. With a dynamic, results-oriented work culture and excellent opportunities for professional growth, we value intelligence, resourcefulness, work ethic and a results-driven attitude. In the role of the International Logistics Coordinator you will part of our international sales team and perform the following:

Responsibilities:

The International Logistics Supervisor is responsible for the day-to-day facilitation of Goodway’s shipping logistics.

• Serve as the point of contact on transportation rules and regulations for outbound shipment
• Supervise orders, tracking details and arrange clearance paperwork required for each shipment to ensure they meet customs/ trade requirements
• Ensure outbound shipments are picked up and dispatched by scheduled time
• Monitor loads in transit, proactively identifying and resolving issues
• Manage the movement of materials, equipment and supplies for all outbound shipments
• Developed and implemented logistics strategies to negotiate with carriers and freight forwarders to secure favorable pricing and terms
• Developed and maintained relationships with transportation providers to ensure timely and cost-effective delivery of materials
• Performed analysis of logistics operation to identify area for improvement and implemented changes as needed
• Interface with carriers to provide rate quotes, handle customer complaints or perform dock check requests as required
• Understand security compliance and regulations within the transportation and logistics industry
• Process and track freight claims.
• Review and approve invoices resulting from logistics processes
• Participate in invoice billing reconciliation and resolve issues as related to outbound shipments
• Advise the Intl. Manager and Director on unusual customs problems and proposes solutions
• Review and make recommendations on the changes of interoffice procedures to enhance customs service and to save time and paperwork
• Monitors out of stock order and pending order reports
• Receive and audit BOL/shipping labels and invoices related to customs and shipping services
• Advised shipping personnel of customer’s shipping requirements and answers all manner of questions concerning foreign customs regulation and outbound shipping matters
• Track and report on key performance indicators (KPIs) to ensure operational efficiency

Competencies:

• Flexibility.
• Communication Proficiency.
• Collaboration Skills.
• Customer/Client Focus.
• Technical Capacity.

Experience and Education:

• Excellent verbal/written communication and organizational skills are essential.
• Strong computer skills with proficiency in Word, Excel, PowerPoint, Salesforce and Outlook.
• Ability to manage multiple projects and multi-task.
• Strong organizational, project management and interpersonal skills
• Flexibility and the desire to take on additional responsibility.
• Knowledge of an inventory system preferably, but not required.
• Independent thinker and ability to demonstrate initiative in day-to-day work assignments
• Articulate, with exceptional customer service skills and phone etiquettes
• Ability to handle customer and internal situations that, at times may be stressful
• Bilingual English and Spanish preferred

Position Expectations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Goodway Technologies is an Equal Opportunity Employer (EOE) dedicated to building a diverse workforce and providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Benefits:

Goodway Technologies offers excellent benefits to full-time eligible employees including paid holidays, paid time off, paid sick leave, health, dental and vision insurance, long-term disability, life insurance, and 401 K plan. Employees stay updated through company meetings and we enjoy our vibrant culture through team building and social events held throughout the year.

If you're a smart, experienced, bilingual (English-Spanish) team-oriented individual with a background in inside sales, who seeks a challenge in an entrepreneurial environment, then apply to our International Logistics Coordinator position today and take advantage of this fantastic opportunity to work with a leader in the industry.