Shelter Resident Specialist

YES’ mission is to serve homeless and at-risk youth by providing critically-needed resources which empower them to become self-sufficient. YES provides these resources to youth experiencing homelessness through trauma-informed support, develops leadership and employment readiness of youth and partners with youth to advocate for systems of change.

Compensation: $17 hourly with $0.25 shift differential working evening shift.

Benefits:

• Health
• Dental
• Vision
• STD
• LTD
• Life and AD&D
• Critical Illness
• Accident
• Hospital
• Cancer
• Separate vacation and sick leave banks
• 403b with employer match
• Tuition Reimburs3ment
• Continuing Education Opportunities
• Awesome company culture!

Hours: Full-time - Monday-Friday - 3p-11p

Day to Day

The Shelter Resident Specialist is responsible for maintaining the efficient operation of residential facilities and supervising youth activities at the YES Emergency Shelter.

Responsibilities:

• Implementing YES residential program policies and procedures, which are designed to provide management, guidance, and redirection for the youth residents in the residential facilities.
• Ability to demonstrate sound judgment and positive working relationships.
• Supervising all youth activities; meal preparation, group, dining activities, chore routines, sleeping and recreational activities.
• Completing thorough documentation on all youth or youth contacts, reporting any significant problems or activities that require the attention of, or investigation of, a MGH Lead, Program Manager or Director of Operations.
• Documenting in youth resident files all significant activities, appointments and contacts including reports of individual, group or family discussions
• Participating in all scheduled YES staff meetings, case management reviews, training sessions, and meetings with YES program consultants as directed.
• Participation in the case management and therapeutic service programs for residential and non-residential youth in the program and their families, including individual, group and/or family discussion sessions.
• Assisting in the administration of a youth’s case load and the development of a service or case plan for each youth and family receiving residential services or as directed by supervisory staff.
• Conducting individual, group and/or family discussion sessions with youth residents and families
• Documenting all crisis and informational phone calls, including preparation of a supplemental written report if indicated by the situation.
• Completion of Discharge Summaries for all youth participating in residential programs.
• Conducting, or assisting with, follow-up activities on all youth and families.
• General supervision of student interns as directed by supervisory staff.
• Remaining awake, alert and properly supervising all youth while on duty.
• Other duties and responsibilities as assigned by supervisory staff.

Skills/Competencies/Requirements:

• Twenty-one years of age.
• Knowledge and application of basic youth-care principles in a residential environment.
• Knowledge and application of therapeutic techniques in a residential environment.
• Excellent written and verbal communication skills.
• Ability to develop and maintain working relationships with youth and their families, other staff, professionals and law enforcement agencies
• Valid motor vehicle operator’s license, current auto insurance, and ability to transport program youth as needed.
• Willingness to work evenings,and holidays as needed or requested.
• Ability to complete minor to moderate lifting.
• Completion of thorough criminal history and background investigation.

Education:

• A high school diploma or equivalent is required
• Associate degree in psychology, sociology, social work, criminal justice, or counseling is preferred or two year of related experience in youth shelter programming.

YES is an EOE.