Line Service Technician 3rd Shift

Job Title: Line Service Technician (LST)

Department: Line Service

Reports To: Line Service Manager

FLSA Status: Non-Exempt

Position Summary

The Line Service Technician supports all ground operations for inbound and outbound aircraft, flight crews and passengers.

Essential Duties and Responsibilities

• Fuel aircraft in accordance with specifications and fuel quality control standards

• Qualify for and maintain Airport SIDA and valid driver’s license.
• Operate vehicles and golf carts.

• Tow and marshal aircraft
• Ensure aircraft are chocked, locked and secure.
• Perform aircraft lavatory and potable water service.
• Load/unload baggage
• Assist pilots with aircraft pre and post flight services.
• Top off fuel trucks and fill out proper fuel farm paperwork.
• Operate ground support equipment.
• Perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning and vacuuming.

• Communicate clearly and concisely using two-way radios to relay messages.
• Sump trucks to check for water and contaminants daily.

• Ensure that all fuel trucks are fully prepared to operate safely and efficiently.
• Accurately make records of all fueling activities in compliance with current procedures.

• Maintain a clean and orderly flight line free of FOD and safety hazards.

• Provide basic security to people and property.
• Direct people, drivers and flight crews on ramp area

• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Ability to interact with professionalism and discretion with clientele.
• Must be able to work independently and problem solve issues as they arise.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
• Skilled at managing customer demands and crisis with poise.
• Ability to deliver an exceptional customer experience which is at the core of Galaxy’s commitment to the Client.
• Ability to work in a team driven environment.
• Must be comfortable with working outdoors, day, night and in all weather conditions.

Experience and Education

• High School Diploma or equivalent (GED)
• One year work experience
• Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.

• Valid driver’s license

• Experience using software programs such as TotalFBO and FlightBridge, preferred.

• Experience flight scheduling/dispatching in part 91 or 135 operation, preferred.

Physical Demands

• Performing somewhat strenuous daily activities.

• Stepping up/down on ladders, tugs and fuel trucks.

· Lift baggage from ground level to waist and overhead while loading aircraft.

· Bending and stooping to pick up tow bars and other equipment.

· Stooping below wings to chock aircraft.

· Standing and walking for extended periods of time, running when needed.

· Good hand-eye coordination with good peripheral vision.

· Frequent lifts or pulls of up to 75 pounds are normal and the physical requirements include stooping, kneeling, crouching, reaching, and handling.

• Exerting up to 70 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Manual dexterity sufficient to reach/handle items and work with the fingers.

Work Environment

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate interior noise (examples: business office with computers and printers, light traffic).
• Outdoors exposed to changing weather conditions (rain, sun, snow, wind, high heat, etc.)
• Loud (examples: aircraft running, high pitch engines)