Collections Agent- Work from home after Training!

Who is Revenue Group?
Revenue Group was founded in 1994 with commitment to exceeding client expectations while maintaining an exceptional industry reputation. Revenue Group aims to be a premier full-service agency, always representing our clients with the highest possible regard. Our success is measured not only by financial achievement, but by the high level of opportunity offered to our team members, the relationships treasured with our clients, and a commitment to integrity within the community. Within the organization, Revenue Group relies on each and every team member to contribute their talents in order to succeed. The company provides ongoing training and all the technological tools needed to ensure client expectations are exceeded.

Our employees voted us Top Workplaces in 2022 and 2023!

Our Mission:
Revenue Group is the leading business process outsourcing agency. We are committed to exceeding client expectations and maintaining an exceptional industry reputation in a rewarding stakeholder environment.

Revenue Group is looking for a Collections Agent. The shift for this position is 3 days a week 8:00am-4:30pm, 2 days 11:30am-8:00pm, and 2 Saturdays a month from 8:00am-12:00pm (you will flex time the following week). Training will be onsite for 4 weeks and then work from home after training is completed.

Hourly rate is $15.00 plus a monthly bonus potential.

Start date: 5/20/2024.

What does a Debt Collector do?

• Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
• The Debt Collector negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards.
• Maintains up-to-date customer contact information in the collections systems.
• The Debt Collector must have the ability to meet monthly goals, be a team player, excellent verbal, and written skills.
• Must be computer literate, abiding by FDCPA, HIPPA, and company regulations.
• Understand the Fair Debt Collections Practices Act (FDCPA)
• Other duties as assigned.

PM21

Requirements

• Excellent data entry and typing skills.
• Superior listening, verbal, and written communication skills.
• Understanding of customer service practices and principles.
• Proficient in relevant computer applications.
• High school diploma or equivalent preferred.
• 7 Year Background Check.

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) - Up to 10 days your first year!
• 8 Paid Holidays - Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

PM21

Salary Description

$15/hour