CSR - Advancement Opportunities - Bilingual Spanish

CSR - Advancement Opportunities - Bilingual Spanish

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a dedicated candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" Superior rated insurance company by A.M. Best. This position is located in Mt Prospect – A northwest suburb of Chicago.

The Ideal Candidate:

• Bilingual Spanish/English
• Good attendance record
• Experience in Customer Service Field, Call Center, or Collections
• Clerical or Data Entry Experience
• Ability to Multi-Task and work in a fast paced, call center environment
• Proficiency working on a computer
• Confident with Phone Inquiries
• Great Communication Skills
• A Responsible and conscientious nature
• Great Problem-solving aptitude
• Attention to Detail and Excellent Quality

Job Responsibilities:

• Help Customers with their insurance claims needs
• Report new claims
• Answer and respond to telephone inquiries
• Handle and gather confidential information
• Data Entry to company software systems

The Position:

• Full Time 40 Hour Work Week: 8am-5pm Monday-Friday, and occasional Saturdays
• Paid Training
• 401K - with company contribution of up to 6% of salary
• Attractive Health insurance plans -- Blue Cross Blue Shield PPO, HMO or HSA
• Discounted Individual Vision and Dental Plans
• Holiday Pay & PTO
• Casual Work Environment
• Employee Referral Program
• Many Company Paid Lunches, Outings, and more

For more information about American Freedom please visit our webpage - www.americanfreedomins.com