Service Manager

Turf Doctor Inc., a partner of Fairway, is looking for a self-motivated field manager for their Huntsville, Alabama location.

The Field Manager is responsible for route management, sales and service of customer’s lawns, proper training and guidance of Field Technicians, and assisting in day-to-day operations of the facility.

Job Duties

• Daily supervision of employee performance through check-ins, LQAs, and Field Safety Observations
• Daily oversight of production through route management, maintaining call logs, and customer communication
• Lead, train and motivate employees of various skill levels
• Identify training needs and opportunities; develops and implements a plan for meeting those needs
• Collaborate with the branch manager and other field managers to set performance standards
• Maintain and develop positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff
• Maintain a cleanliness and organization of the warehouse, office, vehicles, and equipment
• Ensure all vehicles and equipment are maintained and repaired in a timely manner
• Performs other related duties as assigned

Required Skills and Education

• 3 years of combined experience in the chemical lawn care field running a route, selling and or supervising employees
• Must be very knowledgeable of the local turf types, weeds, insects, disease and maintenance problems. Tree and Shrub knowledge is desired
• Must have excellent sales, customer service, and interpersonal skills
• Must have effective and professional verbal and written communication
• Experience working with technology, including Microsoft applications, required
• Strong ability to remain organized, multitask, and deliver results in a timely manner
• Must be passionate about the Company's mission and able to promote and communicate the philosophy, mission, and values to external and internal stakeholders

Physical Requirements

• Ability to lift 50 pounds, with or without any accommodation
• Ability to be on your feet for 8 hours a day
• Ability to walk on different terrains
• Ability to drive a company vehicle with a valid driver’s license and clean MVR

Benefits

• Medical, dental, vision, and life insurance; company pays a portion of premium
• Paid time off (PTO)
• Paid holidays
• 401(K) plan with matching

At Fairway, equal talent will always get equal opportunity.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.