Admissions Coordinator

About NorthSight Recovery

NorthSight Recovery is an outpatient behavioral health agency seeking passionate applicants to join the team. We offer partial hospitalization, intensive outpatient, and outpatient services for those struggling with substance use disorders and co-occurring conditions. Our outpatient clinic is dedicated to providing high-quality care and support to individuals while addressing social determinants of health through our transitional living program.

At NorthSight Recovery, we pride ourselves on our fun and flexible culture, where our team of passionate professionals work together to make a positive impact on the lives of our patients. We believe a supportive and empowering work environment is key to helping our staff and clients succeed.

Our Core Values exemplify this:

Connection: The NorthSight Recovery connection to our clients has no limits. As a guiding principle, the human connection we form with our clients applies to the
effort, compassion, and energy that is given each day for the betterment of the those we serve, our staff, and our communities.

Hope: At the forefront of our model is hope. This forward-thinking value guides our interactions with clients through fostering hope in their progress, with staff by empowering them to dream big, and the community by demonstrating that healthcare can be transformed to meet people's needs.

Innovation: To transform healthcare, we need to think beyond the status-quo. At the core of our healthcare delivery model is innovation to address the social determinants of health. Through technology partnerships, we are improving the delivery and quality of care for our clients.

Personal and Professional Growth: NorthSight Recovery values formal education and lived experiences. Our employees are constantly evolving to serve their life' purpose best. We challenge the clients we serve, our staff, and our communities to ask questions and grow. Without the curiosity and humility to learn and grow, everybody stays in the same place.

Join our team and be a part of something meaningful as we aim to transform behavioral healthcare. With opportunities for professional development and a commitment to work-life balance, NorthSight Recovery is the perfect place to build a career in healthcare while making a difference in the lives of others. Come work with us and see the impact you can make!

Our benefits package is designed to help ensure that our employees are taken care of, so they can focus on providing the best possible care to our patients. Here are some of the benefits we offer:

Health Insurance: We offer a comprehensive health insurance plan, which includes medical, dental, and vision coverage.

Paid Time Off: We understand the importance of work-life balance, which is why we offer extremely competitive paid time off for vacation and sick days.

Professional Development: We offer opportunities and reimbursement for professional development and growth, including continuing education and training programs.

Overall, our competitive benefits package is designed to help our employees feel supported and valued, both in their work and personal lives. We are committed to investing in our employees and providing them with the tools they need to succeed in their careers.

About the role

The Admissions Coordinator serves as the primary point of contact for all prospective and incoming clients. The Admissions Coordinator works closely with the outreach staff and Clinical leadership to assess patients and determine whether NorthSight Recovery services can meet their clinical and social determinate of health needs. The Admissions Coordinator or designee is responsible for coordinating client transportation for intake purposes, obtaining previous treatment records when appropriate, and providing the initial client orientation to NorthSight Recovery.

What you"ll do

• Serving as the organization's first point of contact for prospective patients on the mainline.
• Being readily available to respond to calls outside of regular business hours, if necessary.
• In concert with clinical leadership, identify evidenced-based patient screening tools and/or develop agency-specific patient screening tools using evidence-based principles.
• Conducting clinical and Transitional Living prescreen assessments, including the evaluation and review of assessment results with Clinical and Medical leadership.
• Confirm prospective patient benefit information to determine eligibility for services. Communicate information clearly to internal stakeholders.
• Utilization of the organization's EMR to track and monitor referral sources and statistics.
• Collection of all necessary documentation from patient and previous treatment providers prior to admission.
• Identification and analysis of environmental and departmental trends and communication of those trends with the Chief Program Officer.
• Facilitation of external referrals and the coordination of care.
• Demonstration of an understanding of and adherence to all company policies and procedure.
• Other related duties as may be assigned from time to time.

Qualifications

• Experience working in a co-occurring clinical inpatient or outpatient setting.
• Ability to identify relevant clinical and medical issues that have a bearing admission criteria and patient care.
• Excellent organizational skills and an eye for detail
• Strong internal and external customer service skills.
• Bachelor's degree preferred, but will consider combination of relevant experience in lieu.
• Minimum of two years' experience in behavioral health field.
• Supervisory experience
• Previous clinical admissions experience preferred.
• Ability to work within a multidisciplinary team and take direction from the clinical team.

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