Senior Field Applications Engineer

Senior EVSE Field Application Engineer (FAE)

About Us:

Zerova Technologies designs and manufactures a complete line of electric vehicle (EV) charging solutions that power brands globally. Whether white-label or collaborative design partnerships, Zerova works closely with its customers to ensure success and align with their global channel strategies.

As a subsidiary of Phihong Technology, Zerova leverages their 50+ years of experience as a global manufacturer of power products to provide an industry-leading product portfolio to address a broad set of EV charging use-case scenarios.

Zerova places importance on cultural compatibility with its partners and strives to integrate green energy, carbon reduction, and sustainable development practices into its solutions.

Job Details:

• Lead a team of 10 Field Applications Engineers
• Field troubleshooting and debugging of Electromechanical systems in EVSE’s.
• Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures.
• Analyze customer service tickets and initiate service calls.
• Update and maintain service logs.
• Schedule and supervise HW and SW upgrades.

Characteristics of Interest to The Hiring Manager:

• Good background in AC power wiring and installation.
• Comfortable working with wiring, installation and diagnosis of 3-phase AC power connections.
• Experience in updating firmware for Linux kernel devices.
• CAN bus, RS-485 experience a plus.

Related Requirements:

• Typically requires around 5 years of related experience in EVSEs or Electrical Power products.
• Demonstrated skills and experience in the areas of electrical wiring, product reliability, testing, or quality engineering.
• Electric Vehicle systems/components experience. RESS, motor, motor controllers, charging systems, high voltage, Lithium battery and/or EV/HEV control system.
• Must be capable of handling and deciding on field related issues to minimize downtime.
• Demonstrated skill in communicating complex concepts to others in a clear, concise, and understandable manner.
• Domestic travel required ~20%.

Education Requirements:

• B.S. in Engineering or equivalent combination of relevant education. MSEE preferred.
• 5+ years of supervisory or management experience.
• 10+ years’ experience.

Benefits:

• 401(k) matching
• FSA Accounts
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off

This is a fully onsite position located in Fremont, CA; Monday- Friday from 10 am to 7 pm.

Zerova is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.