Mitigation Technician

Position Type: Full-Time

Hourly Pay Range: $22.00-26.00; Negotiable based on certifications and experience.

Office Location: 1070 Horizon Drive, Suite B, Fairfield, CA 94533

Schedule: 40+ hours a week

Paid Overtime: You can expect overtime opportunities in this position. For all hours worked over 40 a week, you will be paid time and a half.

Paid On-Call Rotation: You will be scheduled in advance to be on-call for a week (Monday-Monday) and will be compensated at Double Time rate when called. If called, you must be available to act with reasonable time for travel.

Core Responsibilities:

The Water Mitigation Technician will perform the following duties along with any additional duties as assigned by management per business needs. These duties are not listed in any particular order and are subject to change.

• Perform emergency board up, water extraction, and fire mitigation services efficiently and safely
• Prepare rooms / areas for work activities to include setting up staging areas and equipment
• Perform demolition and general clean up
• Perform heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing debris
• Set drying equipment
• Maintain clean and organized work areas to include securely storing equipment, tools and supplies while not in use
• Interface with customers and relay information to Project Manager and Superintendent when appropriate
• Complete paperwork, upload documents, and provide job updates into database as needed
• Maintain warehouse, equipment, tools in clean and working condition
• Ensure the company vehicle is fully stocked at all times
• Monitor consumable material stock
• Monitor the safety, security, efficiency, and appearance of the company vehicle
• Monitor the safety, security and appearance of the company jobsites
• Recognize and mitigate jobsite safety hazards
• Participate in an on-call schedule for after-hours service calls.

Qualifications:

• High school diploma or general education degree (GED) required.
• IICRC Water Restoration certificate preferred.
• Must be able to identify Product (consumables), usage and disposal requirements with training.
• Must have knowledge of various pump systems.
• Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• Excellent written and verbal communication skills.
• Willingness to be flexible and adaptable based on business needs.
• Deep knowledge of the principles and practices of customer service.
• Ability to work with time constraints to meet specific deadlines.
• Demonstrates accuracy and thoroughness.
• Eligible to operate a vehicle per company policy.

What We Offer:

• Employee Growth Plan-we promote from within!
• Company Sponsored Personal & Professional Development Training
• Weekly Pay Schedule
• Paid Holidays & Time Off
• Multiple Individual or Family Health Options; including Free, PPO HAS/FSA
• Supplemental Dental & Vision plans
• 401K Retirement Plan with a 4% Employer Match on employees 5% contribution after one year
• Employer Subsidized Life Insurance
• Employee Discount Marketplace

About US:

Kustom has spent decades earning our reputation as a nationally acclaimed and industry-leading property restoration firm. We provide unparalleled property restoration services to commercial, industrial, and residential clients. Privately-owned and operated, our legacy is built on bringing the creative thinking, attention to detail, and high level of service it takes to ensure that life and business prosper as usual for our clients across the country.

Kustom US INC.-Trust That Builds!

Kustom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), disability, age, sexual orientation, gender identity, national origin, creed, citizenship, marital status, protected veteran, or genetic information. If reasonable accommodation is needed, please email hr@kustom.com for assistance.