Systems Network Engineer

JOB DESCRIPTION

Job Title: Systems Network Engineer
Group: Service Delivery Team
Location: USA - Remote

Overview:
At Neuron, we believe in a future with seamless connectivity. That's why we're on a mission to transform the connectivity for things that move, making connectivity experiences better for everyone.

Our team of tech and telecom experts are building a connectivity management platform that uses real-time data and AI to provide companies in the travel and transportation industries, including ships, planes, trains, and more, with unprecedented insights, visibility, and control over their connectivity-enabling them to deliver seamless connectivity, wherever they are.

Today, the Neuron platform is used by world-leading Fortune 500 companies in the cruise and commercial aviation sectors.

Why Neuron?

• Founded in 2019, we are a fast-growing, Series A tech startup passionate about making connectivity experiences better for everyone.
• Our industry-first solutions are already addressing major challenges for companies in the travel and transportation industries-and we're just getting started.
• As an early-stage company, new hires will have the opportunity to make a significant impact on our growth trajectory.
• We are headquartered in the greater Miami region, with remote teams spanning the U.S., Europe, and India.
• Neuron is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.

About the Role

Neuron is an innovative startup focused on helping organizations redefine Satcom connectivity, procurement, and operations. We are looking for a Systems Network Engineer responsible for deploying and maintaining Network infrastructure, including but not limited to AWS VPCs, on-premises servers, virtual environment, monitoring tools, and connection to providers/customers.

What You'll Do

• Work with other Neuron departments, 3rd party vendors and customers
• Install Neuron proprietary software on servers
• Maintain Neuron infrastructure on remote sites and Cloud (VPC)
• Seek to constantly improve monitoring tools
• Provide feedback to all teams to support constant process and product improvements
• Writing and maintaining detailed documentation
• May be required to work on the weekend as needed
• Working daily from the Neuron office in Miramar, FL

What You'll Need

• Degree-level education in Information Technology, Network Engineering, or equivalent experience
• Excellent troubleshooting skills and documentation capabilities
• Ability to lift up to 50 lbs
• Understanding the functionality of physical server components
• Efficient network understanding (LAN, TCP/IP, DNS, DHCP, NAT/PAT, static routing)
• Strong understanding of ethernet L2 (ARP, 802.1Q, switching)
• Experience with at least one of hardware virtualisation platforms (ESXi, Proxmox, KVM, Hyper-V)
• Experience with firewalls (any platform)
• Ability to troubleshoot basic network and software issues about lab system tasks and store-specific builds

What Would Be An Advantage

• Five years of experience supporting various hardware, software, and operating system platforms
• Experience with multiple hardware platforms (Dell, Supermicro, HP, Cisco)
• Experience configuring and managing Linux from the shell
• Experience with NFV
• Experience with AWS
• Strong analytical, problem-solving, and conceptual skills
• Ability to resolve technical issues by making decisions using sound business judgment
• Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements
• Ability to foster and maintain working relationships with customers to optimize processes to support expected customer service levels.
• Certification as an IT Technician will be an advantage (e.g., CompTIA A+, Network+, CCNA, Microsoft Certified IT Professional)

What We'll Offer

• Maritime, Energy, Aviation, and satellite communications domain exposure and business knowledge
• Connectivity and content engineering and business knowledge
• Opportunity to work in cross-functional teams.
• Competitive health benefits that start on day one
• Generous paid time off policy
• Opportunities for hybrid office and remote work
• Enterprise Product end-to-end experience with direct customer feedback
• Performance-based bonus
• Opportunity to work across teams and organizations.