Administrative Assistant

We are seeking an Office Coordinator to join our team in our Wilmington/Dover locations. You will perform clerical and administrative duties, catering to the needs of families, and ensuring seamless office operations.

BILINGUAL SPANISH CANDIDATES ARE ENCOURAGED TO APPLY

Responsibilities:

• Act as a liaison between families, funeral directors, and office staff
• General administrative and clerical duties
• Draft correspondences and other formal documents
• Plan and schedule appointments and events; Manage and coordinate appointment calendar
• Greet and assist onsite guests
• Coordinate, receive and record payments
• Verify insurance and complete coordinating paperwork; work with insurance company to completion of claim
• Maintain accurate and timely client records
• Place orders for flowers, caskets, keepsakes, office and other supplies
• Create notices and other print material
• Provide families with proof of print materials, manage changes, and secure approval
• Coordinate printing of materials
• Input information into company databases
• Provide administrative support across the organization
• Support and supervise subordinate staff
• Perform all other office tasks
• Ensure that public areas are presentable and stocked

Qualifications:

• Previous experience in office administration or other related fields
• Proficient with standard suite of office programming
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• Well developed organizational skills
• Exemplary time management skills

Minimum Requirements:

• Minimum of one year experience in a professional office setting
• Ability to operate basic office equipment
• High school diploma or equivalent
• Valid licensed and insurable driver
• Ability to lift up to 25 pounds at times