HVAC Service Manager

*ATTENTION EXPERIENCED HVAC TECHS OR SERVICE MANAGERS!*

Who YOU Are:

• An expert in HVAC with 10+ years’ experience who is just as comfortable turning a wrench as managing a team of service technicians.
• Experienced in the residential market and a value add if experienced in the commercial market.
• Superb customer service skills including conflict resolution.
• Self motivated and takes initiative on daily tasks.
• A great communicator.

Why YOU Would Work At Air Repair Pros:

• Paid Time Off
• Paid Holidays
• Matching 401K Benefits (up to 3%)
• Group Medical (50/50 match), Dental, Vision, Supplementary Medical Options
• Company Credit Card
• Yearly Company Holiday Party!
• Breakfast tacos at Monthly Company Meetings
• A lively and fun office who encompasses a ‘work hard, play hard’ mentality

What YOUR Work Responsibilities Would Be:

• Manage the Service Technicians and work in conjunction with Dispatch and Parts to ensure the Service Department has everything at its disposal it needs.
• Manage overall team and individuals monthly/yearly numbers to ensure they are met or exceeded.
• Conduct frequent scheduled one on ones with each technician on your team to review KPIs, establish expectations and develop personal development plans.
• Review invoices and estimates to ensure all repairs are being addressed.
• Inspire those you work for and those you work with through excellent customer service, clear communication, and overall positivity.
• Stay up to date with the latest technologies in our field.
• Build and grow the Service Department by educating the techs in your department through organized training, both technical and soft skills.

Where YOU Would Be Working:

• In our beautiful office/warehouse space in Frisco, TX
• In the field with technicians during scheduled ride-along.

When YOU Would Be Working:

• Typically, Monday through Friday business hours, but this is a salary position, so whenever duty calls (especially during Texas summers).

Who WE Are:

• Air Repair Pros is locally ran business who has been proudly serving the good people of North Texas since 1998.
• A company who believes in growing its employees, enabling them to learn as many skills in this field as they desire. It’s part of our mission statement!
• We go out of our way to ensure our employees enjoy the quality of life they deserve through benefits, commission opportunities and career advancement that is well above industry standard.

If we’ve described you and what you are looking for in a company above, we can’t wait to hear from you!