Accounts Receivable Specialist

Department: Accounting

Reports to: Controller

Job Summary:

The Accounts Receivable Specialist will be responsible for invoicing, billing, and collection processing for insurance covered property restoration assignments. They will work closely with homeowners, insurance adjusters, and our internal team to ensure receipt of payment upon job completion,

Supervisory Responsibilities:

• None.

Duties:

1. Invoicing and Billing:
   1. Verify project details, contract terms, and insurance documentation to ensure billing accuracy.
   2. Collaborate with project managers and other stakeholders to resolve billing discrepancies.
2. Collections and Payment Processing:
   1. Monitor accounts receivable aging and follow up on overdue payments.
   2. Work closely with clients and insurance companies to address payment inquiries and resolve outstanding issues.
   3. Process incoming payments and allocate them to the appropriate projects or accounts.
   4. Process lien requests as needed.
   5. Coordinate check endorsements with team in field/ keep file updated with checks we have out to be endorsed.
   6. Collections portal administration
3. Financial Reporting:
   1. Prepare and maintain financial reports related to accounts receivable, including aging reports and cash flow projections.
   2. Provide regular updates to management on the status of receivables and outstanding balances.
4. Customer Relations:
   1. Build and maintain positive relationships with clients, insurance representatives, and internal teams.
   2. Address inquiries and concerns related to invoicing and payments in a professional and timely manner.
5. Documentation and Compliance:
   1. Maintain accurate and organized records of billing transactions and correspondence.
   2. Ensure compliance with industry standards, company policies, and relevant regulations.
6. Other:
   1. Mortgage company process coordinate inspections and documents needed work closely with homeowner.
   2. Journal entries / job material costing

Qualifications:

1. Proven experience as an Accounts Receivable Specialist, preferably in the insurance restoration or construction industry.
2. Strong understanding of insurance billing processes and documentation requirements.
3. Excellent analytical and problem-solving skills with a keen attention to detail.
4. Effective communication skills to interact with clients, insurance providers, and internal teams.
5. Proficiency in accounting software and Microsoft Office Suite.