Customer Service Representative - State Farm Agent Team Member

Are you looking to make a positive impact in peoples lives? Seek no further!

Matt Jonza is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We are searching for a competitive producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. Your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.

Requirements: If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.

• Must be able to obtain Property & Casualty and Life & Health Licenses
• Excellent Communication Skills Written, Verbal, and Auditory
• Self-Motivated
• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Responsibilities: We encourage each team member to bring their authentic skills and insights to work each day helping our customers.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

What do we offer? We offer a variety of benefits to support our team, including:

• 4% 401 K Match
• 75K Group Life Coverage
• $120/mo towards Life and Disability Coverage
• 17 days PTO
• 50% Major Medical Health covered with BCBS (Gold Plan- 2K Deductible)
• Salary & Commission/Bonus
• Valuable Work Experience
• Growth Potential & Opportunity for Advancement within my Agency
• Agent Aspirant Program for Individuals Aspiring to Own a Business

Hours: 9:00 AM - 5:00 PM

Offices in: Oakdale, MN and Hudson, WI

Compensation: $42,000-$50,000 Per Year (Possible commission 5K-15K)

Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.

How we elevate YOUR skills: By joining the team at Matt Jonzas State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skill set, and we use intentional goal setting and team building to establish successful habits for both your career and life. Matt Jonza s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.

A Message from Matt Jonza : Welcome to Matt Jonza State Farm Agency!!

With convenient locations in Oakdale, Minnesota, and Hudson, Wisconsin, our agency of insurance professionals works hard to ensure a friendly and welcoming environment in our offices. Were caring, compassionate and reliable, and we have a passion for helping people manage everyday risks, plan, and protect the people and things they cherish most.

Our award-winning insurance team ranks in the top 1% of all State Farm agencies nationwide. We have qualified for multiple industry honors that have allowed us to showcase our commitment to excellence and our dedication to going above and beyond for our customers.
As for me, Matt, I am a Minnesota native, and a graduate of the University of Minnesota, Twin Cities, with degrees in Quantitative Economics and Latin language and literature. Im married to my beautiful wife Matty and enjoy sports and spending time with family in my free time. Matty and I have a son named Graham, a newborn daughter named Sutton along with our Golden Retriever named Boomer. Im also kind of a data freak I am fascinated by numbers and statistics and always look for ways to use analytical skills to help our customers and employees!

Surrounding cities: Vadnais Heights, MN, Saint Paul Park, MN, Woodbury, MN