IT Specialist

Peoria Tribe of Indians of Oklahoma

Job Description

Equal Employment Opportunity Statement

The Peoria Tribe of Indians of Oklahoma does not discriminate on the basis of race, color, national origin, sex, religion, age or disability status in employment. Individuals of Indian ancestry will be given preference by law in initial employment or re-employment.

Position Purpose:

The IT Specialist will be responsible for providing all levels of systems support to staff. Install computer software and support day-to-day administrative tasks at all Tribal locations. They will also perform routine maintenance on servers and network hardware.

Essential Duties and Responsibilities:

• Provide network systems support to the Tribe staff.

• Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises, and management operations.

• Provide technical support to assist the Tribe staff with computer problems.

• Perform tech-level functions, installation of software, virus patches, upgrades, and other daily maintenance procedures.

• Provide hands-on system tech support, system maintenance, training, exercises, and operations support of all servers. These include Windows servers, SQL databases, internet web servers, and associated applications.

• Configure, Update, and Manage Servers in a Virtual Environment.

• Support the operation and maintenance of Switches, Firewalls, VLANs, and other Network Technologies.

• Assist in the performance of basic day-to-day system administration tasks.

• Assist in the management of the installation of new software releases, system upgrades, evaluation and installation of patches, and resolution of software-related issues.

• Provide onboarding Team Members with a complete IT package including email, computer, phone, printer, etc. for the office.

• Perform system backups and recovery.

• Provide general troubleshooting on network systems.

• Maintain data files and monitor system configuration to ensure data integrity.

• Performs all duties in accordance with prescribed Tribe's internal control policies and practices.

• Providing the highest level of Customer Service to all Team Members.

• Performs other duties as assigned.

Requirements

Education and Experience:

• Demonstrated experience in installing, troubleshooting, maintaining, and upgrading MS Windows operating systems.

• Experience in multiple PC hardware platforms and supporting MS Office products.

• Provide network-level maintenance and troubleshooting in a business environment.

• High School Diploma with two (2) years of related experience.

• A+, Net+, Security+ and CCNA Certifications are a plus.

Knowledge, Skills, and Abilities:

• Perform quality work within deadlines with or without direct supervision.

• Interact professionally with other team members, customers, and suppliers.

• Work effectively as a team contributor on all assignments.

• Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations.

Certifications:

• Valid Driver's License and Insurance.

Confidentiality:

• Confidentiality is an absolute must for this position and is cause for immediate termination if not followed to the highest standard.

Conditions of Employment:

The Peoria Tribe of Indians of Oklahoma operates a drug-free workplace.

• May be required to submit to and pass applicable drug test and background check.

• Adhere to all work rules, policies & procedures, and safety standards.

Work Requirements:

Position involves prolonged sitting, standing, stooping, or bending, lifting, or carrying 30 pounds on a daily basis. Work is generally performed in an office environment with varying levels of lighting, air quality, noise, and / or temperature.