IT Field Service Technician

Is this position remote or in person? Both. some remote work from home doing training and admin tasks, but primarily field technician work being dispatched to customer sites| What will the primary day-to-day responsibilities entail for this person? IT field technician tasks: driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients, The level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices | What are the TOP 2 required skills that candidates must have? HW repair hands-on (printers, PCs, POS, etc) break-fix, and familiar with the ticketing system | What will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): M-F, 9-6, after completing all required certs and training will be rotating OC, with the possibility of Overtime| How many overall years of experience should this person have? 2-5 preferred but we will train |Do they need any specific certifications or education? A+ certification is good to have but not necessary, Lexmark certifications and experience are preferred but not necessary, experience with Lexmark printer break-fix and equipment installs a plus, HP Dell Lenovo also desired but not necessary | If contract to hire what is the conversion rate? $20.00+|How many miles per day will the contractor be driving? Varies, sometimes longer distances involved but mileage is compensated less than 35 miles daily| What is the exact work location or city, state, or zip? Denver, CO, 80219| What issues have you had with this req in the past? Finding enough of a pool of quality candidates Please note: this role will utilize Clearvision. If your candidate is selected, they will utilize this timekeeping tool. Hours submitted each week in Clearvision and Fieldglass MUST match. The candidate will receive proper training within the tool once hired.

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