Will Call Clerk
EFP Staffing
Montclair, CA
- $18 Hourly
- Medical
- Full-Time
Job Description
Company Info
Job DescriptionCompany Description
Job Title: Will Call Clerk
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Job Overview:
We are seeking a reliable and customer-focused individual to join our team as a Will Call Clerk. In this role, you will be responsible for managing all aspects of our will call service, ensuring that customers receive their orders accurately and in a timely manner. You will interact directly with customers, providing excellent service and resolving any issues that may arise.
Responsibilities:
- Coordinate the preparation and organization of orders for will call pickup.
- Greet customers in a friendly and professional manner when they arrive to pick up their orders.
- Verify customer information and order details to ensure accuracy.
- Assist customers with locating and loading their orders into their vehicles.
- Answer customer inquiries and provide information about products, pricing, and policies.
- Process payments and issue receipts as needed.
- Maintain a clean and organized will call area, ensuring that all orders are properly labeled and stored.
- Collaborate with other team members to fulfill orders and meet customer needs.
- Adhere to all company policies and procedures, including safety guidelines and confidentiality requirements.
Qualifications:
- High school diploma or equivalent.
- 1-2 years of will call/counter sales experience
- Previous customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Basic math skills for processing payments and calculating order quantities.
- Ability to lift and carry heavy objects, up to 50 pounds.
- Familiarity with inventory management systems is a plus.
Working Conditions:
- This position primarily involves standing, walking, and lifting throughout the workday.
- Willingness to work flexible hours, including evenings and weekends, as needed.
- Exposure to warehouse environments and varying temperatures.
Great work environment.
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