Residential HVAC Service Technician

Homesense Heating & Cooling

Indianapolis, IN

$20 to $35 Hourly (plus commission)
Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

Tired of working 24/7 with expectations to sell? Want to work at a place with leadership that values you and believes in a work-life balance? Want to work with a group of home owners that value you?

Homesense is looking for a skilled Service Technician to join our team. If you are hungry, humble and smart, you might be exactly what we’ve been looking for.

In this role you will be a critical point person in delivering the Homesense Promise of a refreshingly different client experience in residential heating and air conditioning, which is the center of The Heart of Homesense. You’ll work with home owners who aren’t HVAC experts, and will be expected to communicate well to answer their questions and provide peace of mind.

You won’t be just a number to us. We value our team members and are looking for someone who wants to join a company that values you as an individual.

What we expect is a great attitude, an attention to detail and a desire to be the best.

APPLY AT THE BOTTOM OF THE PAGE

Bonus Opportunity

Signing Bonus of $1,000 after 90 days

Benefits

Take-home vehicle
SPIFF Opportunities available daily (but not required)
Healthcare Support Plan
IRA Retirement Match Plan
Life Insurance
Dave Ramsey Financial Peace University
Debt-pay-down training and $1,000 matching fund annually

Additional Benefits

Tool Accounts
Non 24/7 Shop, All Sundays Off
Paid Holidays
Paid Vacation
Stipend for Uniform and Boots
5 Week Paid Sabbatical After 5 Years Employement

Detailed Description:

Deliver High Level Client Experience:

Provide the highest level of customer service
Understand, communicate, execute, and up-hold company values
Be able to work and communicate well with all team-members
Have good communication skills through email, phone, and text
Bring necessary tools and tool knowledge

Daily Actions:

Be able to work well under pressure and deadlines
Capability with hand tools, brazing equipment, heavy machinery
Be in good physical condition and able to lift over 75 pounds
Be able to work in confined places such as crawl spaces and attics
Be able to work in extreme weather; such as snow, rain, cold, hot, etc.

Technical Expertise:

Understand job timing expectations and meet deadlines
Be able to estimate timing of repairs, use flat rate pricing guide
Minimize repair callbacks
Possess a vast knowledge of diagnostic practices and repairs on multiple types/brands of equipment.

Administrative Functions:

Strong capability with a smart phone and tablet
Gain proficiency with ServiceTitan software
Track all details and take photos of job completion

Material Management:

Order parts inventory for vehicle through supplier app
Keep van neat and orderly, wash weekly
Work in company uniform, keep clean
Present highest level of professionalism

Reporting:

Reports to Operations Manager

* Application expires in 15 days

Company Description

Homesense Heating & Cooling was started in Indianapolis by Purdue University friends, Jesse Cross and Brian Schutt. With Jesse’s background in finance and real estate and Brian’s background in marketing, they’ve built a different kind of heating & cooling company. Because just like you – we’re homeowners, too. And we know there’s nothing worse than having something go wrong in your home and what it’s like to put your trust in a contractor.

You want someone you can trust. Someone to give you honest advice. We’re committed to do everything we can to build that sense of trust from the first phone call through the last bolt being installed and into the follow up for years to come.

Want to hear more about our WHY and what drives us every day? See the Heart of Homesense which memorializes our values in writing.
https://trusthomesense.com/about/the-heart-of-homesense/

No gimmicks. No games. Just honest advice and workmanship you can trust.