Shuttle Driver

Reimagined Parking

Concord, NH

Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

Description

The Shuttle Driver ensures the safe transportation of guests using a 16 passenger van or commercial vehicle, while delivering service that exceeds our customer/client’s expectations. The Shuttle Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Shuttle Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities

Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required
Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers
Maintain a clean, orderly, and safe Shuttle at all times
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
Be aware of potential passengers and approach guests seeking assistance
Record number of passengers and complete daily/shift reporting as required
Communicate professionally at all times with guests, client, and teammates
Occasionally lift and carry customer luggage or personal items, up to 50 lbs
All other duties as assigned

Skills, Knowledge and Expertise

At least 18 years of age
Previous commercial driving experience, preferred
Excellent customer service and communication skills
Ability to verbally communicate with guests
Operate commercial vehicles requiring normal coordination, including eye-hand, hand-foot
Enter and exit vehicle frequently throughout shift as well as sitting for extending periods of time

Benefits