Manager, Tax Operations

About OnPay

OnPay is a fast-growing software company headquartered in Atlanta offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company!

Job Summary: The Tax Operations team provides our clients with expertise regarding complex payroll tax matters. This role offers an exciting opportunity to build and enhance our core function. We’re looking for someone to lead a team of Tax Operations professionals and ensure we seamlessly execute tax filings and payments on behalf of our clients. This position reports to the Tax Operations Director. You will support the Tax Operations Director by fulfilling responsibilities that sponsor our team’s overall success and assist Team Leaders with daily priorities.

Role Responsibilities:

• Skillfully carry out tax fulfillment project management duties such as scheduling/workload distribution and monitoring deadlines

• Maintain knowledge and understanding of current tax initiatives, including but not limited to changes in tax laws and regulations

• Oversee Tax project lifecycle for semi-weekly, semi-monthly, monthly, quarterly, and annual filings and ensure that tasks are executed from project start to finish

• Mitigate project risks before kick-off and work with the Tax Operations Director to develop workarounds/resolutions as needed

• Complete quality control reviews after each project lifecycle and report results to the Tax Operations Director

• Guarantee integrity and accuracy in cash flow reporting/documentation and tax fund reconciliations

• Develop team metrics and reports to identify and assess areas of improvement

• Drives internal business initiatives and projects to gain strategic advantage and promote organizational growth cross-functionally

• Provide day-to-day guidance and oversight of staff; actively work to promote and recognize performance

• Conducts regular 1:1 meetings and performance reviews with all team members and provides constructive feedback and opportunities for growth

• Complete administrative tasks such as hiring/interviewing, approving timesheets & PTO requests

• Document issues that require involvement from product and technology teams

• Submit and track various data requests

• Escalate issues as necessary

Traits and Skills We Seek:

• Ability to manage multiple tasks simultaneously, going from technical/financial to client interaction with ease

• Desire to make a meaningful impact at a fast-growing, exciting company

• Entrepreneur mentality - positive attitude with hustle, persistence, and strong work ethic

• Superior interpersonal skills with the ability to work with various types of clients

• Self-starter with a great sense of urgency

• Exceedingly detail-oriented and organized

• Problem solver and enjoys helping others

• Solid analytical and critical thinking skills; ability to learn at a fast pace

• Exceptional technical aptitude

• Ability to foresee, analyze, and diagnose potential issues to mitigate risk

• Excellent written and verbal communication

Education and Experience:

• At least four years of experience in payroll and taxes (required)

• Experience in a technical service role

• College experience (degree strongly preferred)

• Experience administering client information in a database

• Advanced technical and computer skills – Microsoft Suite, CRM, Adobe Acrobat, internal databases

• Ability to interpret technical file schemas

• Ability to critically read and construct meaning to numerical information and data

• Ability to construct meaningful reports from various data

Perks:

• A casual team-oriented environment with a solid work/life balance and flexible Work Options

• Competitive pay, including bonuses and stock options

• Four weeks of paid time off, paid company holidays, and a paid Volunteer Day

• Medical, Dental, Vision, Short-term/Long-term Disability, Paid Parental Leave, and Life Insurance

• On-site training at our Ponce City Market HQ

• Stocked kitchen with a variety of snacks and drinks

• Convenient location at Ponce City Market

• Ponce City Market employee discounts & more!

OnPay is an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. OnPay is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.