Room Attendant/Guest Service Agent
Extended Stay America Brea
Brea, CA
Expired: 21 days ago
Applications are no longer accepted.
- $16 Hourly
- Full-Time
Job Description
Benefits/Perks
We are looking for a hard-working and reliable Room Attendant to join our team! You will be attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring they will want to return and ultimately strengthening our reputation.
As a Room Attendant, your responsibilities will include providing fresh towels, making beds, and cleaning bathrooms. You will also respond to guests questions and make sure the rooms are fully-stocked, clean, and inviting at all times.
Responsibilities:
- Competitive wages
- Thorough training on proper cleaning and disinfecting
- Career Growth Opportunities
- Fun and Energetic Environment
- Ongoing training
We are looking for a hard-working and reliable Room Attendant to join our team! You will be attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring they will want to return and ultimately strengthening our reputation.
As a Room Attendant, your responsibilities will include providing fresh towels, making beds, and cleaning bathrooms. You will also respond to guests questions and make sure the rooms are fully-stocked, clean, and inviting at all times.
Responsibilities:
- Perform various cleaning duties, such as sweeping, mopping, dusting, making beds, replacing towels, etc
- Carefully inspect all rooms to ensure they meet the hotels high standards
- Report any damages to the rooms
- Respond to requests and/or guest complaints with professionalism and patience
- Maintain adequate inventory of supplies and consumables and restock when necessary
- Strictly adhere to health and safety rules and regulations
- Greet every guest with a smile
- Assist guests with the registration process
- Answer phone calls and take messages accurately
- Anticipate the needs of guests and build rapport
- Respond to guest concerns and resolve them appropriately, escalating to management when necessary
- Maintain accurate records of registration and payment information
- Ensure compliance with health and quality standards
- Proven experience as a housekeeper, cleaner, or room attendant preferred
- Able to work with minimal supervision and maintain a high level of performance
- Friendly, customer-oriented personality
- Good organizational skills and an eye for detail
- Able to work quickly without compromising quality
- Able to be on your feet all day with light lifting
Address
Extended Stay America Brea
Brea, CA
92821
USA
Industry
Tourism
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