Patient Financial Representative

Position: Patient Financial Representative

Facility: Christus

Campus: Irving, TX, 75038

Duration: 3 months contract

Pay Rate: $25/hr.

Bill Rate: $35/hr.

Shift: 8:00 AM - 5:00 PM

SUMMARY:

• Responsible for the duties and services that are of a support nature to the RCBS High Performance Work Teams.
• Ensures that all processes are performed in a timely and efficient manner. Performs assigned duties such as, cash posting, customer service, data entry and reviewing of claims for proper billing/collections.
• Responsible for performing billing, collections and reimbursement services of claims and duties to hospitals supported by the RCBS.
• In doing so, ensures that all claims billed and collected meets all government mandated procedures for Integrity and Compliance.
• Performs billing, collections and reimbursement services in a prompt and efficient manner.
• Provides thorough, courteous and professional assistance to patients, physician offices, insurance companies and other clients on an as needed basis while maintaining strictest confidence.
• Documents, forwards, resolves incoming mail and correspondence.
• Demonstrates a level of accountability to ensure data and codes are not changed on claims prior to submission if related to diagnosis, charge and/or other clinical type data that RCBS would not have knowledge of.
• Ensures all Compliance errors are reported to the Director and maintain records and files of documentation supporting bill changes that are directed by Director and/or Integrity Officer.
• Ensures daily productivity standards are met and daily EOB'S, reports and appeal files are cleared within 48 hours of receipt (allowing for weekends and holidays)
• Log IPOs as issues arise and report during shift briefing.