Surgical Screener

As a Surgical Screener, you would be crucial to our mission because you will determine whether a patient is a good candidate for surgery in our facility. On any given day, you could conduct pre-admit screenings both in person and over the phone, provide customer service and abide by HIPAA requirements.

Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!

What would you do as a Surgery Screener?

The Surgery Screener is responsible for conducting screening questionnaires to assess whether a patient is a good candidate for surgery in our facility in a manner that places emphasis on quality patient care. You can expect to regularly:

• Conduct pre-admit screenings both inperson and over the phone, going through surgery questionnaire, and following up on medical clearances and labs to assess their suitability to have surgery at Reno Orthopedic Surgery Center.
• Communicate with patients by answering a multi-line phone system and via electronic mail as required to resolve questions and issues.
• Provide accurate, detailed information to patients regarding surgical time, test preparations, scheduled arrival time, and any other directional information needed.
• Update medications and allergies in the patient’s electronic medical charts.
• Assist surgery schedulers as needed with reviewing physician surgery schedules, calling patients and offering tentative surgery dates.
• Provide customer service, maintain confidentiality, and abide by HIPAA requirements.
• Maintain regular attendance and punctuality to minimize impacts to clinic staffing schedules.

Requirements

• High School Diploma
• Knowledge of;
  • Customer services principles and practices
• Experience
  • Using computer systems and applications, including entering data and typing

Preferred Qualifications - How can you set yourself apart from other applicants? (if app.)

• Experience working in a medical office.

This position operates in a professional office environment.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees! This position is eligible for [full-time] benefits.