Customer Service Representative - State Farm Agent Team Member

Jason Springer - State Farm Agency Intern

Richfield, OH

$30,000 to $85,000 Yearly
Full-Time

Job Description

Benefits:

Bonus based on performance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k)
Dental insurance
Vision insurance

INTERN AGENCY DESCRIPTION:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:
As an Customer Service Representative - State Farm Agent Team Member for Jason Springer - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful client relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experiencing in managing client relationships preferred.
Interest in marketing products and services based on customer needs.
Excellent communication skills - written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to a customer.