Applications Engineer

Job Title: Applications Engineer

Department: Applications & Technology

Reports to (position name): Lead Applications Engineer (functional link with PV Sales & Support org )

FLSA Status (Exempt or Non-exempt): Exempt

Position Summary / Job Scope

The Applications Engineer will play a pivotal role in providing technical support and expertise in vacuum pump applications for the US entity of Pfeiffer Vacuum. This role will collaborate closely with both the Pfeiffer Vacuum/Busch Vacuum Sales & Support team and Centrotherm Applications & Technology teams and interface with various stakeholders to ensure effective integration of Pfeiffer Vacuum products in semiconductor processes.

Essential Functions and Major Responsibilities

• Collaborate with customers to understand their semiconductor processes and requirements, providing tailored vacuum pump solutions and specifications.
• Provide technical expertise in integrating Pfeiffer Vacuum products into diverse semiconductor manufacturing environments.
• Specify and validate pump recommendations for semiconductor customers, ensuring alignment with industry standards and Pfeiffer Vacuum Application BKMs
• Conduct technical sales presentations to showcase Pfeiffer Vacuum, Busch & Centrotherm Clean Solutions applications in semiconductor manufacturing.
• Collaborate with technology, engineering, manufacturing, and sales department to assist in the continuous improvement of legacy products (CIP) and/or design and development of new products necessary to make target accounts successful.
• Work closely with Engineering and Pfeiffer Vacuum Semi Application team to prepare and review equipment engineering documents (SEED, etc.).
• Provide input and actively participate in pump troubleshooting/expertise and resolving quality / process issues with pumps installed at target customer sites; actively participate in writing failure analysis reports and 8D reports to customer.
• Perform vacuum calculations and develop system fingerprints during the specification process.
• Review and approve customer-specific chemistry change requests
• Participate actively in strategic demo pump install and follow-up.
• Participate actively in installed base follow-up and optimization.

Secondary Functions

• Participate in writing install, maintenance and service procedures with local field service support
• Maintain well-documented records for fingerprints, calculations, and installation documentation.
• Participate in continuous improvement projects, safety meetings, task force and escalation meetings, management reviews, etc. as requested.
• Propose & participate actively in customer application training
• Occasional work in the subfab may be required.
• Assist in other applications team duties as needed.

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The Company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the Company reserves the right to change work schedules as required.

QUALIFICATIONS

Minimum Knowledge and Skills

• Solid understanding of semiconductor manufacturing processes.
• Strong project management skills with attention to detail.
• Excellent verbal communication skills to articulate technical concepts to both internal and external stakeholders.
• Proficient in data analysis and presentation building for customer engagement.
• Intensive knowledge of vacuum technology, chemistry & processes used in semiconductor industry.
• Excellent autonomous problem-solving ability.
• Excellent teamwork skills.
• Excellent customer service skills

Minimum and Preferred Education/Training/Experience

• Bachelor's Degree in a technical or engineering field or equivalent experience required.
• Experience in semiconductor applications or related field.
• Proficient in plotting data and building presentations for technical sales purposes.

Physical Requirements and Working Conditions

• Office-based role with heavy computer usage, located in Hillsboro, Oregon.
• Occasional travel to regional customer sites and external conferences, estimated up to 10% of the time.
  

• Benefits include: Medical/Dental/Vision/401(k) Match/STD/LTD/Life and more

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected class by local/state/federal laws.