Inside Sales Representative

Summary

The Technical Inside Sales Representative/Sales Trainee will be responsible for providing exceptional service to our valued clients. In addition, you will recommend technical solutions to a varied industrial customer base, support outside sales, and assist with shipping and receiving of engineered products.

Responsibilities

• Maintain and cultivate positive customer relationships.
• Provide price and availability on any standard or specialty items directly to customers.
• Take and solicit orders from customers over the phone and via e-mail.
• Process orders, via order entry system, from our stock or directly source from suppliers.
• Expedite orders and maintain contact with customers and suppliers.
• Follow up on orders to assure critical deliveries.
• Resolve order problems directly with customer and suppliers
• Handle all inquiries/contacts in a professional manner.
• Work in concert with our outside sales team; funnel leads/opportunities to the sales team
• Accurately receive equipment, inventory materials per company standards, and prepare items for shipment.

Position Type/Expected Hours of Work

• This is a full-time position. Days and hours of work are Monday through Friday; 8 am to 5 pm.

Travel

• No significant travel is expected for this position except for sales training purposes.

Preferred Education and Experience

• Bachelor's degree or graduate of technical college preferred.
• Strong mechanical aptitude.
• Experience in customer service.