GM Assistant

About us

Do you have a passion for helping others?

If you’re one of the best administrative professionals in the industry with a friendly, customer-focused personality, then we want you to work with our terrific team!

What we need: An awesome full-time GM assistant to support our General Manager in the Sun City Center area.

What you’ll get: A supportive, fun company culture where you get to make a difference. After all, you help make communities great, and you help people love where they live! Plus, we offer some crazy good benefits, including a generous PTO plan, health, dental, and vision insurance, 401k, and an innovative vacation reimbursement program! (Yes, you get cash for going on vacation!) Love where you work!

POSITION SUMMARY

The GM Assistant is accountable for supervising the community website and social media. This position will also assist in managing maintenance reports. The GM Assistant will report to the Community General Manager.

POSITION FUNCTIONS:

1. Create and send email communications including eblasts
2. Keep the Master and General Manager's Calanders updated and accurate
3. Coordinate and set up for meetings and special events
4. Set up camera equipment and record meetings
5. Design and layout community newspaper monthly
6. Utilize Adobe InDesign or Photoshop to update company social media
7. Utilize WordPress to maintain community website
8. Engage with residents and deliver exceptional customer service
9. Create and update social media content
10. Research and assist with special projects as needed
11. Records management, collect and report statistics as required
12. Ensure maintenance tablets software is updated as needed
13. Pull the maintenance workers daily tracking reports
14. Assist board members with technical email related issues on their personal devices
15. Research new apps and software when applicable and serve as the point of contact when training other staff and board members
16. Attend and assist with community lifestyle events as needed
17. Other duties as assigned

QUALIFICATIONS AND REQUIREMENTS

• High-school Diploma / GED
• 2+ years’ experience in an administrative assistant role
• Knowledge of HOA/CONDO
• Excellent customer service skills
• Social media content creation
• Ability to use Adobe Photoshop and InDesign (required)
• Ability to communicate effectively orally and in writing
• Ability to establish and maintain productive working relationships with staff, vendors and residents
• Working knowledge of association documents, a plus
• Proficient in Microsoft Office suite of programs: Word, Excel, and Outlook
• Ability to meet deadlines
• Ability to multi-task and learn at a fast, hands on pace
• Ability to work with little supervision, problem solve and be proactive rather than reactive
• Ability to make decisions and carry out directions
• Excellent organizational skills and ability to prioritize work
• Must be authorized to work in the US
• Must have valid driver’s license
• Must have background screen results that meet the criteria of Confidential Company for the position.

WORKING CONDITIONS AND PHYSICAL DEMANDS

Works on-site within the community 50-75% of the time. Must be able to stand for extended periods, sit; walk; use hands and fingers to feel and handle; reach with arms and hands; talk, hear, stoop, kneel and crouch; lift weight or exert force of up to 30lbs.

Must be able to work onsite (no remote work available).