Bilingual Case Manager

The Latin American Youth Center’s Housing Department strives to promote reunification, family preservation, independence and/or self-sufficient living for our youth by offering wrap-around services in a safe, stable, culturally competent setting. The Case Manager leads the coordination of wrap-around services for youth, and is responsible for the safety, well-being, and overall stability of youth while in LAYC Housing Programs. The Case Manager works diligently with youth to ensure that they have the skills needed for reunification or self-sufficiency.

JOIN US AND SUPPORT YOUTH TO LIVE, WORK, AND STUDY WITH DIGNITY, HOPE, AND JOY!

LAYC/MMYC is an organization that makes a difference in our community. We invite you to join our talented staff and become a part of an organization that is known for its commitment to excellence, mission, and respect for youth. We value diversity as a strength, with 85% of our staff identifying as people of color. We prioritize recruiting and supporting staff who have shared life experiences as our youth.

LAYC/MMYC’s mission is to empower a diverse population of youth to achieve a successful transition to adulthood, through multicultural, comprehensive, and innovative programs that address youths' social, academic, and career needs. To achieve that mission, LAYC/MMYC provides services and opportunities to approximately 5,000 individuals annually to support academic achievement, promote healthy behaviors, and guide youth toward successful adulthood. LAYC/MMYC also conducts advocacy and public policy work to broaden opportunities for youth.

LOCATIONS: Washington, DC

COMPETITIVE BENEFITS

In addition to a friendly work environment, we are pleased to offer the following benefits to our employees.

• Medical, dental, and vision plans with prescription coverage.
• Employer-paid life insurance
• Voluntary long-term disability and supplemental life insurance
• Matching 401(k) program beginning at hire
• Ten days paid vacation leave per year, increasing to 20 with tenure, 12 days paid sick leave per year, 12 paid holidays per year.
• Eight weeks paid parental leave, including adoption and foster care.
• Health club discounts
• One to two days per week of telework for most positions (eligible after 60-day performance review).
• Education Assistance

ESSENTIAL RESPONSIBILITIES

• Helps create a safe and inviting environment for program participants.
• Builds a meaningful and healthy working relationship with youth and their families that promotes healing and guidance.
• Advocates on behalf of and with youth.
• Works in collaboration with other community stakeholders to meet the developmental needs of youth and their families when possible.
• Participates in the selection and interview process for potential program participants.
• Conducts orientation sessions with new program participants.
• Develops, monitors, and updates participants’ Individual Case Plans in collaboration with participants and other service providers and adults involved.
• Meets weekly with program participants to work on building relationship and advancing client goals.
• Conducts home visits or apartment inspections to assess for safety, strengths and needs of youth and in some cases their biological families and as related to their overall case plan.
• Ensures that provision of services is in line with programs and participant’s safety, well-being and permanency outcomes.
• Assists participants in scheduling appointments and accompanies participants, as necessary, to legal, medical, dental and other appointments.
• Assists with implementation of life skills curriculum, including individual life skills sessions and preparing and delivering group workshops.
• Fully participates in teaching youth basic life-skills by providing hands-on guidance and assistance, i.e., walk to the metro and buy a farecard with youth, models cleaning kitchen and other common areas of apartments, accompanies and instructs youth on dry cleaning, etc. Enters case notes and other data in various databases per contract requirements.
• Ensures that all participant case files are up-to-date and meet funding and licensing requirements.
• Develops, monitors and updates participants’ discharge and aftercare plans by delineated deadline.
• Responds to crisis situations and intervenes to resolve immediate problems in consultation with Program Manager and Clinical Coordinator.
• Must be available to respond in person as necessary to emergency calls after office hours on a rotating basis.
• Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints. Attends at least 40 hours of training annually.
• Supports with programmatic tasks, including preparing and submitting monthly reports related to their caseload, scheduling annual housing quality inspection, conducts peer reviews of case files and audits other Case Managers notes.
• Performs other duties as assigned by Program Manager in support of LAYC’s Housing Department.

EDUCATION & EXPERIENCE REQUIREMENTS

• BA in Social Work or related field with experience working with at-risk children and/or youth preferred.
• Experience working with youth with diverse backgrounds and has a respect for diversity and differences among youth, families, and communities.
• Understands child/youth development concepts or the desire to learn.

SKILLS & QUALIFICATIONS

• Ability to actively engage youth, families, and community members.
• Able to act as a support for youth, families, and colleagues.
• Ability to plan and implement events consistent with the needs of children/youth and in the context of available resources.
• Knowledge in mediation or conflict resolution.
• Knowledge of community and local resources.
• Flexible schedule including late work hours and weekends as needed.
• Ability to complete FBI, police, and Child Protective Registry background clearances.
• Bilingual or fluent/proficient: English and Spanish required.
• Knowledge of case management, monitoring and reporting.
• Ability to implement Positive Youth Development (PYD) techniques upon completion of PYD training.
• Ability to work with minimum supervision.
• Driver’s license and clean driving record.
• Excellent communication and organizational skills.
• Computer proficiency, including, Microsoft Office Programs (Word, Excel, Outlook, Teams and databases such as ETO).
• Complete criminal and child abuse/neglect clearances.
• Flexible, energetic, positive individual with commitment to youth development in a high quality, respectful environment.
• Ability to work well and communicate with culturally diverse populations.
• LAYC/MMYC requires the COVID-19 vaccine of all its employees. You will be asked to provide proof of vaccination at the time of your interview and at your onboarding.

PHYSICAL REQUIREMENTS

This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs. May require the ability to travel locally and/or regionally.

LAYC/MMYC is an equal opportunity employer committed to providing opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status, or status within any other protected group.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

TO APPLY

Please send a cover letter and resume.