Service Technician I - PMD

Job Summary:

Responsible for performing quality calibrations adhering to corporate quality standards and procedures.

Essential Functions:

• Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Frequency, Radio Frequency, Torque, Force and Dimension. Additional training will be provided post-hire as needed.

• Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.

• Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.

• Person must ensure all company issued tools and property are in proper working order and in calibration.

• Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.

• Perform quality inspection of calibrated equipment as approved by the Quality Manager.

• All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)

• Keep in good order all tools and equipment, practice good housekeeping

• Maintain a safety and customer service mindset at all times

• Consistently maintain good work attendance and productive work ethic.

• Will perform other duties as assigned by the Service Manager

Minimum Requirements/Qualifications:

• A strong understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles.

• Be proficient in gage management software

• Be computer proficient in all Microsoft Office applications

• Have a strong understanding of computer system peripherals and communication configurations

• Demonstrate excellent interpersonal and customer service skills

• Have excellent written and oral communication skills, both internally and externally

• Demonstrate self motivation, initiative, honesty, integrity, and attention to detail

• Have a valid driver’s license and clean driving record

• Associates Degree in a technical discipline preferred; Instrumentation, Industrial, Mechanical, or Electronics Engineering, for example. Navy or Marine Corp GCAMS / ACTS , AF PMEL, or Army MOS – 94H Test Measurement & Diagnostic Equipment Support Specialist

Core Competencies

• Commitment to Excellence - Check your work

• Customer Relationship Management - communicate with customers to deliver better service

• Methodical Approach - troubleshooting

• Team Building

Physical Demands:

Stands greater than four hours at a time

May require walking 2 – 4 miles during an 8 hour period

Stoops and bends below knee level 2 – 4 times an hour

Lifts and carries less than 50 pounds but greater than 25 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out

Reaches overhead

Repetitively uses feet

Repetitively uses hands (computer keyboard)

Grips with hands