Hotel Front Desk Associate

Hotel Front Desk Associate

• Shift/Hours: 5 days/40 hours - flexible schedule
• Pay Rate: $17.50/hr
• Location: Morristown, NJ
• Experience: 1+ years

The Front Desk Associate responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

If you are looking for full time work, and want a flexible schedule. Please apply directly to this posting for immediate consideration! Or call 862-701-6950.

Hotel Front Desk Associate Responsibilities:

• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Be aware of all rates, packages and special promotions as listed in the Red Book.
• Be familiar with all in-house groups.
• Be aware of closed out and restricted dates.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Be familiar with hospitality terminology.
• Have knowledge of emergency procedures and assist as needed.
• Handle check-ins and checkouts in a friendly, efficient and courteous manner.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
• Be able to complete a bucket check, room rate verification report, and housekeeping report.
• Balance and prepare individual paperwork for closing of shift according to hotel standards.
• Maintain and market promotions and guest programs.
• Maintain a clean work area.
• Assist guests with safe deposit boxes

Hotel Front Desk Associate Job Requirements include:

• High school diploma or equivalent and/or 1+ year related experience
• Reliable transportation to job
• Ability to use common sense understanding oral and written instructions in English

Benefits of working with PrideStaff:

• Medical, Rx, and Wellness Benefits
• Dental and Vision Plan Options
• Short-term Disability
• 401(k) Retirement Plan
• Holiday Pay

• job req # 488342
• post date: 6.2.23
• job exp date: 7.2.23