Customer Service Rep

The Pet Stop is a small animal veterinary clinic in Anchorage Alaska. We are busy 4 doctor practice looking for a receptionist to join our team. We are looking for a dependable and detail oriented individual who can multi task with ease, is exceptional when it comes to customer service and has a passion for animals. A positive and friendly attitude is a must. Our goal is to find someone who is interested in a long term career in veterinary medicine, has an eagerness to learn and take initiative, has a willingness to share ideas and who fits in well with our team. Veterinary or medical experience is preferred but not required. This position is fast paced which requires high productivity, efficiency and accuracy along with the ability to communicate well with clients and staff.
Duties include, but are not limited to:

• answering a busy multi lined phone system

• making appointments

• triaging calls and relaying messages

• checking clients in and out

• cleaning rooms and lobby

• processing charges and payments

• many clerical related and record keeping tasks.

Must have basic knowledge of Microsoft, Word, and 10 key.

This position offers four 10 hour days (37-40 hours/ week) which helps to provide a better work/life balance. Many benefits for this full time position including medical/ dental/ vision, paid time off, 401k, personal pet discounts. If you feel you would make a great addition to our remarkable group please apply with your cover letter, resume and professional references. Please do not call to allow our team to better serve our clients.