Production Certification Proctor

Highly motivated Electronic Test Monitor for an opportunity in Everett, WA! 

Position Title: Electronic Test Monitor 

Location: Everett, WA 

Anticipated Start Date: 05-6-2024 

Pay Range: $19/hr to $21/hr 

Job Description: 

Will work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites. 

Responsibilities: 

• First point of contact for the students in electronic testing sessions. 
• Adaptability and responsiveness to client requirements and requests for assistance. 
• Maintaining assigned testing area's schedules, equipment, communications, and risks/constraints. · Monitoring testing area by checking in all participants, enforcing compliance guidelines within the testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks, and post-session room cleanup. 
• Providing status updates to the Delivery Services Manager weekly, or more frequently, if necessary. · Escalating any issues to the Delivery Services Manager promptly. 
• Staying abreast of content requirements in the agreed subject matter areas. 
• Will be asked to help assist instructors in classes. Including but not limited to handing out papers, helping students with computers and, safety in the lab. 
• If the candidate excels may be considered for an instructor role when coming direct depending on needs at the time of hire.

Skills and Knowledge Requirements

• Minimum of one year of experience in customer service.
• Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently or as a team.
• Strong customer service skills.

Qualified candidates MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all locations: Everett, Seattle and Renton.