Behavioral Health Program Manager

Are you ready for a challenge? Are you passionate about making a difference in the lives of foreign-born populations?

Imagine being the driving force behind innovative social work programs. As the Social Work Program Manager at International Institute of St. Louis, you'll have the opportunity to showcase your problem-solving skills and lead a team to excellence. With a dynamic work culture that values integrity and fosters high performance, every day will be filled with exciting challenges and rewarding outcomes.

The Program Manager provides supervision and capacity building to a diverse team of social service professionals with the goal of providing excellent case management and mental health services to refugees and foreign-born clients. Special focus on quality assurance and adherence to grant obligations and outcomes within the program and state grants.

Join us in this thrilling journey of creating a positive impact on the community. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays plus 3 floating holidays, and paid parental leave.

Duties/Responsibilities

• Crisis Intervention & Stabilization Services (limited).
• Document all services in a timely manner.
• Adhere to guidelines on mandated reporting.
• Oversee the design, marketing, promotion, delivery and quality of the applicable programs, products and services.
• Complete monthly (at minimum) quality assurance review to ensure grant & agency requirements are being met, including but not limited to file reviews for appropriate documentation; review leading indicator metrics with relevant staff & make service adjustments as needed.
• Supervise staff and interns of varying experience levels.
• Perform other appropriate duties as assigned.

Knowledge and Skills

• Highly organized, eye for detail, specifically related to documentation & grant requirements.
• Excellent time management.
• Team building focused.
• Ability to work productively in a multicultural environment and demonstrate respect for differences.
• Ability to approach and resolve problems in a detail and solution-oriented manner.

Other

• Must have a car and a valid driver's license with proof of insurance
• High level of language proficiency in Arabic, Farsi/Dari, Kinyarwanda, Somali, Spanish, and/or Swahili preferred (not required).
• Additional language proficiency in Amharic, Oromo, Tigrinya a plus.

Education and Experience

• Bachelor's degree in Social Work, MSW preferred
• Education requirement can be offset by equivalent experience in social services.
• 1-2 years' experience serving foreign-born populations
• Supervision experience required

JOIN US!

Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit

INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.

Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA