Building Elements Technical Coordinator

Job Description

Job Title:

Building Elements Technical Coordinator

FLSA Status:

Full-time, Exempt, Salary

Department:

Building Elements

Location:

Office

Reports to:

Building Elements Technical Advisor

Last Revised:

04/20/2023

Safety Sensitive Position:

No

NAICS WC Code:

Clerical

Job Summary: The position of Building Elements Technical Coordinator will assist the Building Element Technical Advisor in the areas of design, estimating and managing the conceptual phase of new accounts and projects. The Technical Coordinator will maintain standard operations while the Technical Advisor is on travel.

Essential Functions:

1. Design:
   1. Works with the customer, account representative, Technical Advisor, and sales team to secure more technical information upfront to provide conceptual drawings.
   2. Collaborate with the Building Element Technical Advisor to interpret design requirements and specifications.
   3. Assist in the development of design concepts and solutions to meet project objectives.
   4. Review technical drawings and provide feedback to the design team as needed.
2. Estimating:
   1. Work closely with the Building Element Technical Advisor to assist in estimating project costs and timelines.
   2. Gather technical information and specifications required for accurate estimations.
   3. Prepare take-offs for the estimating process.
   4. Assist and prepare detailed estimates and proposals for clients.
   5. Maintain material pricing updates in estimating software.
3. Technical Coordination:
   1. Serve as a liaison between sales, design, estimating, production, and installation teams to ensure alignment of technical requirements.
   2. Communicate technical information and requirements effectively to all relevant stakeholders.
   3. Assist in resolving any issues/changes that may occur within the project by communicating in a professional manner and ensuring to always protect Allen Industries assets.
   4. Maintain accurate documentation of design revisions, estimating data, and project specifications.
   5. Prepare reports and presentations summarizing technical aspects of projects as needed.
   6. Visit customers and job sites as necessary.
4. Communication/ Customer Interface:
   1. Works with upper management to provide outstanding customer service to internal and external customers.
   2. Work with account representative/ sales team to determine customer needs and expectations.
   3. Return emails and phone calls from internal and external customers the same day.
   4. Communicates with the customer’s preferred communication style, be it a phone call or email.
   5. Proactively keep the Technical Advisor, sales, account manager and customer informed and updated.
   6. Avoid distractions when in meetings by listening attentively and participating.
   7. Solicit feedback from internal and external customers regularly and provide feedback to others.
   8. Makes others feel comfortable by being approachable and a team player.
5. Continuous Improvement:
   1. Stay updated on industry trends, best practices, and new technologies related to building elements design and estimating.
   2. Provide input and suggestions for process improvements to enhance efficiency and accuracy.
6. Safety:
   1. Follow the rules and regulations related to the safety of all employees working for the Company.
   2. Adherence to all mandated safety procedures, including driving policy, production area safety requirements and fire safety.
   3. Safety requires all employees to review materials provided by the Company related to any updates on safety procedures.
   4. Informs management of any safety-related issues
7. Confidentiality and Value Protection:
   1. Protects organizational value by keeping information confidential, cautioning others regarding potential breaches.
8. Other Duties:
   1. Perform other duties as assigned
      

Competencies:

1. Ability to prioritize tasks and handle numerous issues simultaneously.
2. Detail driven with the ability to plan and timely execute work assignments without supervision.
3. Customer/Client Focus.
4. Strong sense of urgency in all areas of job performance.

1. Organized, detail and results oriented.
2. Strong analytical and problem-solving skills with the ability to exercise sound judgment and make good decisions based on the best interests of the company.
3. Strong customer support skills.
4. Ability to always maintain a professional demeanor.
5. Excellent interpersonal, oral and written communication skills.
6. Ability to work independently, with minimal supervision.
7. Ability to work in a fast-paced, high-volume environment.
8. Time management
9. Ethical conduct
10. Collaboration skills
11. Project Management
12. Ability to understand architecture and construction drawings
13. Ability to understand margins and gross profit
14. Planning – ability to think ahead and plan over a one to two-year time span
15. Management – ability to organize and manage multiple priorities
16. Problem analysis and resolution at both strategic and functional levels
17. Drives for continuous self-improvement

Work Environment: While performing the duties of this job, the employee will work in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is often required to perform the following activities:

1. Standing.
2. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
3. Sitting. Ability to sit at a desk for long periods.
4. Fingering. Picking, pinching, typing or otherwise working, primarily with fingers.
5. Grasping. Applying pressure to an object with the fingers and palm.
6. Talking. Expressing or exchanging ideas by means of the spoken word.
7. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discrimination sound.
8. Light work. Exerting up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
9. Visual Acuity. To perform close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and visual inspection.
10. Reaching: Extending hands and arms in all directions

Position Type/Expected Hours of Work: This is a full-time, 40-hour-a-week position with overtime as required.

Travel: This position requires up to 10% travel, including domestic and international travel.

Educational Requirements:

1. Associate degree from an accredited university or college.

Preferred Educational Requirements:

1. Bachelor’s degree from an accredited university or college.

Knowledge Requirements:

1. Drafting and Design Principles
2. Estimating and Takeoff Principles

1. Strong understanding of construction principles, building materials, and technical drawings.

1. CAD and 3D Modeling based software; preferably in CorelDraw and Sketchup.
2. Estimating and Takeoff Software; preferably in On-Screen Takeoff and QuickBid.
3. Experience with ERP software; preferably in Jobscope.
4. Proven training and experience with KPI’s
5. Proven training and experience in developing Standard Operating Procedures (SOP’s)
6. Experience with Microsoft Office 365 applications such as Teams, One Drive, Zoom
7. Advanced level computer skills with common PC-based software (Microsoft Excel, Word, Outlook, PowerPoint, etc.)
8. Understanding business processes is essential.
9. Aptitude in problem-solving
10. Mechanical Aptitude
11. Ability to get a passport for travel.

General Disclaimer: The duties listed above are intended only as illustrations of the various types of work that may be performed. Other duties may be assigned as needed by the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Allen Industries is an Equal Employment Opportunity, Affirmative Action Employer. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital, disability or veteran status.

The employee signature below constitutes the employee’s understanding of the requirements, essential functions and duties of the position.

______________________________________________ _____________________________

Employee’s Signature Date

Z: Job Descriptions Final Revised Job Descriptions 2019 BE TECHNICAL COORDINATOR