Human Services Counselor

Specific duties and responsibilities:

• Develop, implement and lead treatment groups. Serve as a staff advisor during community meetings. Provide emotional support to clients and assist with crisis intervention and suicide prevention. Structure and supervise all recreational and community activities. Serve as a positive role model for clients. Interact with clients in a purposeful, therapeutic manner and in accordance with their specified Individual Service Plans.

• Function as primary Case Manager for assigned clients by developing and implementing an Individual Service Plan with other appropriate agencies on an on-going basis.

• Record clear and comprehensive documentation of periodic treatment care plans, weekly progress notes and other documentation as needed.

• Implement and follow systems for the monitoring of clients’ progress.

• Organize, supervise and assist clients in developing social skills during community outings.

• Provide crisis intervention and follow-up services as needed.

• Consult and coordinate on with appropriate agencies, place of residence, schools, family support, etc. for each client treatment plan.

• Attend and participate in supervision, staff meetings, in-service training as scheduled by the PCS-Supervisor/Clinical Director, PCS.

• To monitor discharge and 30 day aftercare follow-up of assigned clients.

• Assist in the intake process and orientation of assigned clients.

• To organize and prepare information/ materials for individual, group and family psycho-educational groups in accordance with the client’s individual service plan.

• Perform other duties as may from time to time be deemed appropriate by the Supervisor and/ or Clinical Director and as required for provision of program services.

• Maintains established division policies & procedures, objectives, quality assurance, safety, environmental, and infection control standards.

• Guards the confidentiality of client information from both outside persons and Archway Programs employees whom do not require this information to perform their job functions.

• Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience, and helpfulness.  All responses should be timely, professional, caring, and respectful in accordance with Archway Programs standards

• Provide culturally sensitive services that are based on knowledge of cultural diversity to accomplish quality client care.