Home Store Logistics Coordinator

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Do you want to be a part of a culture that VALUES you?

Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.

• Competitive Salaries, Reviewed Annually
• Annual Operational Performance Bonus Opportunities
• $0 Employee Premiums on Medical Insurance
• Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
• Medical & Dental Insurance Benefits First of the Month after Hire
• 403B Retirement Plan with Employer Match
• Generous Paid Time Off Package- 20-29 Days of PTO Per Year
• Up to 6 Paid Holidays
• Employer Paid STD, LTD, & Life Insurance
• Employer Paid Teletherapy & Telemedicine Coverage
• Health & Dependent Care Flexible Spending Accounts
• A Robust Employee Wellness Program
• Up to $3k in Tuition Reimbursement Each Year

Reports To: Home Store Retail Director / General Manager

Home Store Logistics Manager

Status: Non-Exempt (Hourly)

FT, PT, PRN: Full time

Shift: 40 hours; Days, some Saturdays Required, Variable Schedule

Location: Hospice Home Store- Henderson County, Warehouse, Buncombe County, Transylvania County

Supervisory Functions:

The Logistics Coordinator is responsible for the daily scheduling of pickups/deliveries and works closely with the Logistics Manager and the Operations Manager(s) from each location to ensure a strong level of customer/donor service is maintained. He/she will assist in overseeing the Home Store Driver teams for all pickup and deliveries within the Home Store(s) and Warehouse. He/she will assist with maintaining the proper warehouse inventory levels and standards, and with Warehouse sale preparation. Load and unload donations from residences and businesses to truck and vice versa. As needed, assist driver teams to deliver items sold at the retail store to the customer and pick up donated items as required. Responsible for the safe and efficient operation of any Four Season’s truck/vehicle used for the effective operation of the Home Store(s) and Warehouse. Serves as a Four Seasons ambassador throughout the service areas.

· Participate in the daily scheduling of pickups/deliveries

• Assists with overseeing Home Store Driver teams
• Work to build relationships in our service area communities to promote all Home Store locations in order to increase donations and sales

• Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies
• Represent the values of Four Seasons in the community as an ambassador when picking up donated items and delivering sold items by:
  1. Respecting the customer/donor and providing excellent, courteous, and gracious customer service
  2. Act in a positive and professional manner when providing service to the community as an employee of Four Seasons utilizing the Four Seasons values
  3. Handle donated and delivered items with respect, care, and safety
  4. Pack or wrap donations to protect them from damage during transportation, storage and/or shipping
  5. Adhere to company moving policies and procedures to pack, unpack, load and unload all goods
  6. Provide tax receipts for donated items
  7. Respect donor’s property and wishes

• Maintain confidentiality and adhere to the Four Seasons commitment to co-workers

• Assist with parking lot and Foundation events as well as Home Store projects as needed
• Respect the property of Four Seasons by:
  1. Driving with care, courtesy, and respect for other drivers, pedestrians, and animals on the road
  2. Obeying all traffic laws and regulations
  3. Operating trucks in a way that is safe for cargo, other vehicles, and pedestrians
  4. Reporting any mechanical concerns to the Retail Director and Logistics Manager
  5. Certify by signature the completion of the daily driver’s vehicle inspection report
• Must have and maintain an acceptable driving record which consists of:
  1. No more than three (3) moving violations or more than one chargeable accident during the previous thirty-six (36) months
  2. No major convictions such as driving under the influence of alcohol or drugs, reckless driving, etc. within the past seven (7) years
  3. No drivers’ license suspensions or revocations within the past seven (7) years
  4. Responsible for notifying manager of any traffic violations, tickets and/or warnings tickets

• Proficient in MS Office: Outlook, Word, Excel, etc.
• Excellent organization skills
• Excellent customer service skills
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Excellent attention to detail and accuracy

• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Strong problem solving and creativity skills
• Basic data entry skills
• Ability to motivate teams

• Ability to use good judgment and ask for help when needed
• Ability to work independently with minimum supervision
• Ability to work under pressure to meet deadlines
• Ability to coordinate and follow through on projects
• Ability to take initiative and utilize innovativ