Receptionist - State Farm Agent Team Member

Allan Davis - State Farm Agent

Bentonville, AR

$15 to $20 Hourly
Medical , Paid Time Off , Retirement
Full-Time

Job Description

Benefits:

401(k) matching
Company parties
Training & development

ROLE DESCRIPTION:
As an Administrative Assistant with Allan Davis State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This position is bilingual preferred.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and self-motivated team members.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing clarification, coverages, policy changes, transfers, claim submissions and obtaining required documents.
Ability to multitask in a fast workplace environment.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

Dedicated to customer service.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members.
Proactive in problem-solving
Bilingual

BENEFITS: