Front End/ Light Duty Mechanic

POSITION SUMMARY:
Responsible for all aspects of maintenance and related service and repairs for fleet vehicles, commercial vehicles, (Light Truck, Semi Truck, Commercial Service Trucks). Provides direct customer service and support.
ESSENTIAL FUNCTIONS:
• Build and assemble machines or mechanical components according to requirements.
• Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues.
• Conduct repairs aiming for maximum reliability.
• Troubleshoot reported problems and resolve them in a timely manner.
• Perform thorough maintenance on machinery. Equipment and systems.
• Replenish fluids and components of engines and machinery.
• Undertake other duties as assigned (e.g. repair of hydraulic systems.)
• Keep logs of work and report on issues.
• Demonstrates professionalism in all interactions with customers to ensure overall satisfaction and retention.
• Properly completes and submits required billing documents to Store Manager and Assistant Manager.
• Properly maintains assigned service vehicle including all associated service equipment and tools.
• Regularly inspects service vehicle, and reports maintenance or safety concerns upon discovery to Store Manager. All service vehicles must be inspected before use and safe to operate.
• Performs on-call services when assigned.
• Safely drives and operates company vehicles.
• Maintains a clean interior and exterior of assigned service vehicle.
• Ensures compliance with safety requirements as outlined by the company, along with those specified in OSHA and MSHA regulations pertaining to this position.
Fleet Mechanic 2
• Regularly attends all staff trainings and meetings as required.
• Other duties as assigned
This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
POSITION COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Communication (Oral and Written): Communicates effectively with customers, co-workers and management. Ability to express oneself clearly and concisely in conversation and in writing.
Customer Oriented: Ability to take care of the customers’ needs to sustain high levels of customer satisfaction and retention, while following company procedures.
Ethical: Treats all people with respect; keeps commitments; inspires trust of others; works with integrity; upholds organizational values; maintains confidentiality of all customers, co-workers, and the organization.
Organization: Possesses the trait of being organized, following a systematic method of performing a task; demonstrating quality, accuracy and thoroughness.
Responsibility: Assumes personal responsibility for all aspects of work including quality, timeliness, and results.
Safety Awareness: Actively participates in identifying and correcting conditions that affect employee safety.
Stress Management: Ability to maintain self-control in the face of stress or conflict, functioning effectively under pressure.
Teamwork: Balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team by supporting everyone’s efforts to succeed.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Experience:
• High school diploma, GED or equivalent work experience
• Bachelor’s degree in applicable field preferred
• 3+ years automotive industry experience preferred
• Valid Driver’s license and insurability required at all times
• Fork Lift Certification required. Training provided upon hire.
• TIA Certification required within 1 year of date of hire.
Fleet Mechanic 3
• MSHA Certification required within 1 year of date of hire.
• Commercial Driver’s Licensed NOT required
• General Computer skills are required. Familiar with programs such as Microsoft Word, Excel, Outlook (e-mail), and able to send and receive e-mail.
Physical Abilities:
To perform this job successfully, an individual must be able to:
Physical Ability:
% Performed
Frequency
Sitting
15%
seldom
Standing
15%
seldom
Climbing
0%
never
Walking
70%
continuous
Lifting
5%
seldom
Pulling/Pushing
5%
seldom
Carrying
5%
seldom
Grasping
60%
frequently
Reaching
25%
seldom
Stooping/Crouching
10%
seldom
Crawling
0%
never
Color Determination
100%
continuous
Near Acuity
100%
continuous
Speaking
90%
continuous
Listening
90%
continuous
Tasting/Smelling
0%
never
General Intelligence
100%
continuous
Motor Coordination Skills
100%
continuous
Coordination or Eyes, Hands, and Feet
100%
continuous
Verbal Intelligence
100%
continuous
Numerical Intelligence
100%
continuous
Noise Conditions
5%
seldom
Heat
5%
seldom
Cold
5%
seldom
Injury Exposure
5%
seldom
Atmospheric Exposures
5%
seldom
Fleet Mechanic 4
KEY
Never
0%
Seldom
1 to 30%
Occasionally
31 to 45%
Frequent
46 to 65%
Continuous
66 to 100%
Mental & Other Skills/Abilities:
To perform this job successfully, an individual must have the:
Dependability: Good attendance record and ability to work overtime and weekends as needed.
\ Judgment: Ability to work independently with limited supervision and make prudent and timely decisions.
Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to walk through problems involving multiple variables.
Language Ability: Ability to write; ability to read procedure manuals; ability to respond to questions from management, employees and customers.
Motor Coordination: Ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Multi-Tasking: Ability to handle many diverse tasks/projects at one time; ability to prioritize and complete them on time.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Noise Conditions: Loud noise conditions
Weather: May be subject to cold, wet, and/or humid weather conditions
Exposures: Working near moving mechanical parts, trucks, and/or forklifts