Access Specialist (Hematology and Oncology Clinic 8a-5p)

A little about us.....

Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members.  Below is an exciting opportunity to work with the amazing team at CVMC.

Why Coosa Valley Medical Center?

• Competitive Compensation
• Health & Dental Insurance Day One
• Flexible Schedule Options
• Flexible Pay; No More Waiting For Pay Day

A little about the job....

The Medical Access Specialist assists in coordinating and facilitating efficient throughput of patients through multiple processes involving the areas of administration and registration, lab, physician consulting, and infusion treatment room. 

• Is responsible for triaging phone calls to the appropriate area by assessing patient’s medical concerns and needs. 
• Is skilled in identifying STAT and emergency situations with patients and collaborates with appropriate staff for plan of action. 
• Collects, analyzes and records demographic, insurance/financial and clinical data accurately and obtains additional information necessary for scheduling, registration and billing. 
• Works collaboratively with the clinical team and other healthcare providers in the scheduling of diagnostic exams and special laboratory/pathology tests. 
• Works in a busy environment requiring the ability to multi-task and serve in multiple cross-functional roles.   
• Works closely with patients serving as their first point of contact through a multi-line phone system and through patient visits.
• Works closely with leadership in performance improvement processes, in obtaining departmental goals, and in meeting patients and customers needs at an excellent level.     

Qualifications for the job... 

• High school education or equivalent with specialized knowledge obtained through high school or up to six months' vocational education required.
• Ability to read, understand written and verbal instructions and interpret medical technology.  
• Ability to operate various office machines, computer and software packages required. 
• Good keyboarding skills required. 
• Complies with all missions, values and regulatory compliance requirements.
• One to two years' hematology and oncology experience preferred.
• Interpersonal skills necessary to effectively interact with physicians, patients, family members and third party payers required. 
• Must be able to multi-task and perform cross functional roles in a fast paced environment.  
• Team player and positive attitude a must.