Bike Mechanic Manager

WHIZZ

New York, NY

Expired: April 19, 2024 Applications are no longer accepted.

$50,000 to $70,000 Yearly
Paid Time Off , Life Insurance
Full-Time

Position: Service Manager

Location: On site

Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking experienced Bike Mechanic Manager to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $50,000.00 - $70,000.00 a year, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles.

Take the leap and become a part of our success story!

Responsibilities:

To lead the service team in all bicycle and store service functions: new bike builds, walk-in repairs, and checked-in repairs, setting an example for best practices.
To oversee and assign workload efficiently, ensuring 24/7 operations and maintaining a seamless flow.
To manage all aspects of repair workflow: intake, job prioritization, service parts management, timely completion, and quality checks.
To conduct performance evaluations for each mechanic, being the first point of contact for service-related issues among the team.
To manage general store tasks, including opening/closing, resolving POS and ERP issues, participating in marketing events, and attending ongoing staff meetings to improve department and company operations.
To conduct inventory management, ensuring stock levels are maintained, and perform monthly inventory audits of tools and equipment.
To place and manage inventory orders on a monthly basis.

To maximize rider-facing operational performance by providing help desk resources and technical advice to all service staff.
To detect and diagnose shop problems in structural and social interfaces.

Requirements

Experience in managing team members.
Proven experience in training.
Proven experience as a Bicycle Mechanic, specializing in electric bicycles.Bicycle Mechanic certification is a plus.
Strong analytical skills and proven problem-solving abilities with attention to detail.
Excellent communication skills with the ability to interact effectively with riders and team members.
Must be able to work as business dictates, including weekends.
Ability to stand for extensive time periods, occasionally walking, kneeling, or reaching.
Able to lift at least 80 lbs or more and use proper lifting skills.

Benefits

Competitive Salary: Earn between $50,000.00 - $70,000.00 a year, based on your skills and experience.
Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.
Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.
Commute on Us: Make your daily journey smoother and cost-effective..
Flexible 8-hour Shifts: Balance work and life seamlessly.