Customer Service/Marketing Representative

Benefits:

• Bonus based on performance
• Flexible schedule
• Profit sharing

Lawn Doctor is looking for a dependable and reliable individual to provide marketing and exceptional customer service to our lawn care customers. The individual will help with marketing campaigns, update social media, answer phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone. May also process paperwork and make outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working.

The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is not required.

The following is a representative list of duties and responsibilities associated with this position:

• Take inbound call from customers and potential customers
• Make outbound calls to follow up on estimates and ensure customer satisfaction
• Sell services over the phone
• Maintains customer data records
• Processes paperwork from sales and service team members
• Provide input on marketing campaigns
• Update social media
• Create posts on social media

If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you!
Our offices are based in Richardson/Murphy Texas, this job can be remote, but local interaction will be needed.

Flexible work from home options available.