Veterinary Technician Assistant - Surgical Pack / Prep

The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for a full time Veterinary Technician Assistant to add to our team. If you are a veterinary professional that cares intensely about everything you do, are present when caring for both patients and clients, and are respectful of people's differences, this position is for you!

AERC-MN is an established and renowned AAHA-accredited emergency and specialty hospital that is 100% owned by local veterinarians. With two, 24/7 facilities in the Twin Cities area, we build meaningful relationships with our community by treating one another with kindness, dignity, and respect. We offer excellent compensation and benefit packages, and our company culture emphasizes a healthy work/home/family integration. We are generous with our high fives (or elbows, COVID style) and encourage one another to find the best way, even if it isn't the "usual" way. We believe that mistakes are opportunities to learn, and difficulty fosters growth. If you actively seek and share new knowledge, assume best intentions of your colleagues, and care intensely about everything you do, you will be an instrumental value to the AERC-MN team.

Role Title: Veterinary Technician Assistant: Specialty Primary

Department: Surgery Pack / Prep

Shift: Day: 10:00 am - 6:00pm or slightly varied. 4 days per week.

Schedule: Fixed schedule, working four weekdays per week. Holidays and Weekends are not required for this position. Schedules are locked in 8 weeks into the future, so we cannot make changes without your approval within that timeframe.

Compensation: Hourly, dependent on skills, education, credentials, and other factors.

Benefits: Medical, Dental, Vision Insurance provided at up to 80% covered by AERC. Short-Term, Long-Term Disability, Life Insurance, and EAP provided at no additional cost to you. PTO accrual based on tenure. Uniform, Pet, and CE stipends available, and more.

The primary function of the Veterinary Technician Assistant is to serve as an extension of the veterinary technician, assisting in both client and patient care. Additionally, the Veterinary Technician Assistant is expected to promote professional growth through education and learning opportunities.

Your Skills & Experiences. Who are we looking for?

• Teamwork and Development
  • You are proactive, supportive, and collaborative.
  • You share knowledge, promote positivity, and take personal responsibility for your professional development.
  • You are eager to recommend process improvements, as well as value opinions that may be different than yours.
  • You seek and value open, honest communication and constructive feedback in a timely manner.
• Client Service
  • As every patient has an owner at the other end of the leash, we expect outstanding client communication, education, and care to be provided by all team members.
  • This role will provide delicate and continuity of care for all patients and clients by utilizing skills such as active listening, leading with curiosity to assume best intentions, and supporting all client's medical care decisions without judgement.
  • You will be trained to answer phone calls, communicate effectively and clearly with clients, and educate clients regarding medical procedures, diagnostics and medications in addition to your typical technical skills and abilities.
• Patient Care
  • Skills can be taught. We value training and professional development. You will be provided with a minimum of 16 training shifts before you're set free to save lives. These training shifts will be both on the floor, and classroom based, working closely with individuals from our professional development training team. When you succeed, we all succeed.
  • This position will primarily be held off the treatment floor, and dedicated to the pack/prep area of the hospital. Therefore, primarily not an animal handling role; but you will continue to work closely with the patients and assist the surgery department with any other tasks requested as detailed in the job description.
  • You will be comfortable with the basic tasks such as animal restraint, reading body language of both canine and feline species, assist with performance of vitals (temperature, pule, respirations, blood pressure) and quickly identify normal vs. abnormal ranges.
  • You will ensure patients are clean, dry, and presentable at time of discharge from the hospital, as well as provide general husbandry care such as bathroom breaks, cleaning kennels, performing baths and providing fresh water.
  • This is an entry level position, designed for those who are currently enrolled in a veterinary technician program or similar educational field. If not currently enrolled in a program, you must have previous veterinary or wildlife clinical experiences to be considered for this role.

How to Apply:

If you think you have what it takes to join the AERC-MN team, then the next steps you want to do is to formally fill out our online application. Don't worry, the application process is smooth and quick. We require your resume and answer some quick questions to help us get to know you better. If you include a letter of intent, that would be super! Be warned, if your application is accepted for this position, you may be requested to perform an assessment that will help us learn more about your background and experiences. This assessment will not be used to determine your qualifications for the job, but instead to help us learn where you may need additional training if welcomed to join the team.

What are you waiting for? Click that apply not button and get started! We typically respond within three business days, so we won't keep you waiting.