Commercial Lines Administrator

Brown Insurance Services

Seminole, FL

Part-Time

Job Description

Brown Insurance Services is seeking a highly motivated and customer-oriented Commercial Lines Administrator to join our dynamic insurance agency team. As a key member of our commercial lines department, you will play a crucial role in ensuring excellent service and support to our valued business clients. Your primary responsibility will be to provide exceptional customer service, address inquiries, and provide support for our Customer Service Representatives. If you have a passion for delivering top-notch service and possess a strong understanding of commercial insurance products, we invite you to apply and contribute to the success of our agency.

Responsibilities:

Policy Checking, Emailing Policy to Client, and Attaching (Create POLI Activity)
Create $CHK Activity
Creating Policy Binder Books as Requested
Pull Loss Runs and Experience Mods
Pull and Attach Division of Corps & Property Appraiser
Creating and Sending Renewal Certificate Lists to Account Executives (AE)
Creating and Sending Renewal Certificate Holder List to Clients. Upon Receipt, send to AE for certificate and working validation.
Attaching All Communications Requested by Account Reps, Including New Business Team
Document Retrieval from Websites, Distribute, & Attach
Distribute Scanned Mail
Attach Quotes.
Attaching Signed Forms
Inspection Letters – Send to Insd, Follow-Up, Attach, Send to UW
Run MVR’s and Attach
Direct Bill Change Requests – Pull and Attach completed Endorsement
Payment Cancellations / Reinstatements
Claim Follow Up
Creation of Workers Compensation Pre-Renewal Letter

Requirements:

High school diploma or equivalent
Excellent interpersonal skills and the ability to communicate effectively with team members
Detail-oriented with exceptional organizational and time-management abilities.
Proficient computer skills, including experience with agency management systems and Microsoft Office Suite.
A customer-centric mindset with a passion for delivering outstanding service and building lasting client relationships.
Adept at multitasking and managing multiple priorities in a fast-paced environment.
Ability to multitask and manage multiple priorities in a fast-paced environment.

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