Director of Healthcare Sales (Logistics and Transportation Industry)

If you are good at what you do, you can work anywhere. If you’re the best at what you do, come work at Diligent! At Diligent, we are looking for talented individuals at all levels who can deliver the caliber of service our company requires. We have an immediate opening for a Director of Healthcare to lead our team of Healthcare logistics and operations professionals. This position will focus on sales and customer satisfaction working with our Director of Healthcare Operations to improve customer satisfaction, increase business opportunities and assist in process improvements.

This position directs activities that will have a significant impact on customer relations, sales, process operations and sustainability of our Healthcare Department. Through an understanding of dedicated fleet replacement services and transportation, this individual will identify opportunities to increase sales, reduce operational costs, and improve customer service. Our Director of Healthcare is an integral part of the national operations team in our corporate headquarters.

This is an in-office position based in our Houston, TX corporate office. Travel is required. No remote or hybrid work consideration.

LOCAL CANDIDATES PREFERRED.

SALES RESPONSIBILITIES:

• Oversee Healthcare Transportation and Logistics Department.
• Manage the launching and stabilization of new business.
• Pursue and manage business opportunities.
• Gain a clear understanding of customers’ business and service requirements to support customers and meet expectations.
• Understand direction and guidelines set by the CEO and COO and execute on those directives.
• Make accurate rapid cost calculations and provide prospects with proposals for service.
• Develop, maintain, and report on Key Performance Metrics.
• Strengthen relations with existing customers as well as build new relationships with potential customers.
• Transportation network design with an emphasis on routing while auditing Key Performance Metrics.
• Prepare and send quotations and other literature to prospective clients.
• Investigate root causes and perform corrective action to resolve logistics issues.
• Produce agreements including all supporting documentation.
• Negotiate pricing and service aspects to CLOSE new business.
• Resolve service failures and implement process for continuous improvement.
• Act as liaison between multiple business units.
• Monitor and identify data inaccuracies and work within various departments to resolve.
• Compile and analyze historical data to monitor trends and assist in developing bid packages.
• Effectively articulate rationale for cost savings opportunities including results of sourcing metrics to Executive leadership.
• Travel up to 70% to various markets around the country to visit customers, source new business, analyze and audit current operations processes, and make recommendations for improvements.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Bachelor's degree in Business, Logistics, Healthcare, or related field required.

· Strong knowledge of healthcare regulations and laws is a MUST.

· At least 5 years of experience in a sales leadership role, in a logistics, transportation, or supply chain environment focused on the Healthcare industry.

· Proven history of sales achievement.

· Successful track record in directly driving business, maintaining client relationships and
people management.

· Experience managing teams and setting objectives and goals.

· Excellent leadership, influencing, organization, communication, interpersonal and teamwork skills.

· Proficient in MS Office.

· Ability to create and maintain professional relationships within all levels of the
organization.

· Ability to inspire and develop others.

· Must be able to interact with executive level management.

· Ability to handle multiple accounts with different product direction.

· Flexibility to operate and self-driven to excel in a fast-paced environment.

· Capable of multi-tasking, highly organized, with excellent time management skills.

· Solid advanced knowledge of distribution management at a strategic level with an
emphasis on sales and demonstrated knowledge of Profit & Loss performance
required.

· Strong analytical and problem-solving skills.

· Ability to work with diverse populations.

· Expertise in healthcare program management.

· Strong organizational skills.

· Ability to work in a fast-paced and changing environment.

· Knowledge or prior experience in CXT is preferred.

About Us

DILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients. Check us out at www.diligentusa.com.

Founded in 1995, Diligent has been providing local and regional delivery services to several niche industries. We are expanding our services to enable our customers to use Diligent as a complete transportation provider. These services include: · Fulltime local and regional dedicated driver leasing positions · Over the Road, LTL, FTL shipments · Domestic and International Freight · Cartage and Small Package / Pallet Network Program.

We are proud to be an Equal Opportunity Employer.