ON-SITE Mobile Health Services Coordinator & Medical Assistant

Job Title: Mobile Health Services Coordinator

Department: Operations

Reports To: Chief Operating Officer

FLSA Status: Non-exempt

Full-time

Position Summary: Under the direction of the Chief Operating Officer the Mobile Health Services Coordinator will utilize their skills in event planning and management to ensure Community-Based Health Fairs and Clinics are effectively staffed and resourced to adequately engage and serve the target populations. Work as a medical assistant supporting community-based health fairs and clinics.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly supports compliance and accreditation efforts as assigned including, but not limited to OSHA, Joint Commission and HIPAA and Behavioral Healthcare Network.
• Respects and acknowledges the organization’s commitment to cultural diversity, which is expressed through behavior, language, and actions.
• The Mobile Health Services Coordinator is responsible for managing the operations of the Wesley Community-Based Health Services and Events. They will be responsible for:
• Organizing and planning community and school-based outreach and education events
• Organizing and planning community and school-based health fairs and events
• Coordinate mobile unit schedule for days and sites
• Assist in coordinating staff schedule for community-based events
• Assist with maintaining supplies and equipment for mobile unit
• Develop and implement effective record-keeping procedures.
• Performing technical tasks such as creating business requirements documents, user training manuals and guides, and requirements traceability matrices.
• Medical Assistant – Act as a Medical Assistant during Mobile Health Events.
• Demonstrates competency in rooming patients, performing vital signs and measurements (completes growth chart as appropriate), obtains medical history and records information in EMR.
• Competent to perform vision and hearing checks and record them in the patient chart.
• Consistently demonstrates good use of time and resources.
• Consistently interacts with clients and staff in a manner that reflects favorably on the organization and promotes teamwork.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Analytical Skills – Collects and researches data. Designs workflows and procedures. Identifies relationships and dependencies. Synthesizes complex or diverse information. Uses intuition and experience to complement data.

Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts success of team above own interests.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Project Management – Communicates changes and progress. Completes projects on time and within budget. Coordinates projects. Develops Project plans. Manages project team activities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience – Certification as a Medical Assistant is required. Thorough knowledge of the Microsoft suite of applications. Experience with eClinicalWorks preferred. Project management experience preferred. Excellent critical thinking and analytical skills.

Language Ability – Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public. Bilingual in Spanish and English is preferred.

Mathematical Ability – Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

Reasoning Ability – Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills – MS Office Suite with an Emphasis on Excel, PowerBI, eClinical Works

Certificates and Licenses

• CPR with basic life support card in good standing.
• Fingerprint clearance check.

Supervisory Responsibilities – This position has no supervisory responsibilities.

Driving – Must have a current and unencumbered Arizona Drivers License and be comfortable with driving

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

WCHC’s Expectations of all Employees

• Adheres to all WCHC Policies and Procedures
• Conducts self in a manner that represents WCHC’s Values at all times
• Maintains a positive and respectful attitude with all work-related internal and external contacts
• Communicates regularly with supervisor about Departmental and WCHC concerns
• Consistently reports to work on time, prepared to perform the duties of the position

• Meets productivity standards and performs duties as workload necessitates
• Actively participates in all required trainings
• Empowered to provide outstanding service to all customers