Shuttle Driver

Shuttle Driver

Summary

Enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles. This position can be full or part-time.

Essential Duties

Drives customers to their homes or places of business and picks them up after their vehicle is repaired.

• Uses good judgment and safe driving skills.
• Keeps a timely shuttle route.
• Assists passengers getting in and out of vehicles.
• Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service.
• Keeps a record of trips including names of passengers and destination or pick-up point.
• Assists service department as needed with attendant responsibilities of managing the drop-off and pick-up of customers' cars.
• Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning and general maintenance.
• Maintains a professional neat & clean appearance.
• Handles basic maintenance of the truck including filling tank with gas, checking oil, keeping it clean and making sure required inspections are performed.
• Checks with the parts manager, wholesale representative, inventory control administrator, parts counter people or shipping and receiving clerk before leaving to coordinate any last-minute pick-ups or deliveries.
• Assists with filing when slow.
• Performs other duties as assigned.
• Other tasks as assigned.

Required:

• Clean Driving Record a MUST!
• Can converse professionally with customers.
• Abide by all driving laws.