Merchandise Assistant

THE ASHER HOUSE LLC

Salem, OR

$18 to $20 Hourly
Part-Time

Job Description

Merchandise Assistant

Part Time: M-F, some weekends, estimated 20 Hours Weekly (hours may vary per week depending on workload)

Pay: $18-$20 hourly

REMOTE in Salem, Oregon, some travel required locally.

Core Responsibilities:

o Maintains accurate and updated records of replenishment purchase orders.

o Develops collaborative vendor relationships. Works with vendors to obtain necessary details for new item creation. (Domestic and International)

o Tracks order and vendor shipping information to ensure on time delivery and problem solves for issues.

o Establish merchandise processes and documents to include product information & set up, tracking, and planning.

o Conduct weekly web audit to ensure all styles are activated, organized, and free of issues/ errors.

o Categorizes and sorts products via collections and filters to effectively merchandise products on the site.

o Serves as the liaison between the merchandise team and fulfillment center.

o Create product listings in Shopify, including uploading images, specs, and product-related documents.

o Search new merchandise ideas, products, etc. for organizational branded merchandise.

o Customer email support including:

o Managing refunds, returns, and order follow ups, utilizing Gorgias ticketing system and direct inbox.

o Other duties as assigned.

Required Qualifications/Skills:

o Ability to manage multiple tasks, organize and prioritize workload, and complete work with a sense of urgency, accuracy, and follow-up.

o Excellent written, verbal, and organizational skills.

o Detail oriented, analytical, proactive problem solver.

o Organized, decisive and good at planning.

o Ability to work with a team and be a good team player.

o Self-starter with the ability to work well independently and in a team environment.

o Excellent interpersonal skills and ability to build rapport with outside vendors and customers.

o Flexibility and ability to work from a home office.

o Ability to travel to meet vendors and suppliers to pick up products and deliver to fulfillment center as needed.

o MS office and Excel skills

o Act as a responsible and compassionate representative of The Asher House at all times.

Physical Requirements:

· Often requires lifting and carrying materials weighing up to 50 lbs.

Desired Qualifications/Skills:

· Knowledge and experience with Shopify platform (preferred).

· Graphic design experience with Illustrator, Photoshop, or Canva (preferred).

· Experience working in or with a fulfillment center.

· Previous retail experience (preferred).

Working Conditions:

· Work is normally performed inside; some outside work is required.

· Working at home office.

The Asher House is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.