Insurance Office Coordinator
Michelle Underwood Agency - American Family Insurance
Leawood, KS
Insurance Office Coordinator
Michelle Underwood Agency - American Family Insurance
Leawood, KS
Expired: over a month ago
Applications are no longer accepted.
- $21 to $24 Hourly
- Medical , Paid Time Off , Retirement
- Full-Time
Job Description
Benefits:
Job Summary
The Insurance Office Coordinator provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.
Responsibilities
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Job Summary
The Insurance Office Coordinator provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.
Responsibilities
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
- Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Processes change to existing accounts and policies
- Serves as a liaison on behalf of the customer between the agency and various business partners
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
- Schedules appointments with existing or prospective customers for agency employees
- Active Property & Casualty insurance license required.
- Life Insurance license required within 90 days of employment.
- Demonstrated sales experience.
- Effective communication skills
- Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
- Bilingual Spanish preferred but not required.
Address
Michelle Underwood Agency - American Family Insurance
Leawood, KS
66209
USA
Industry
Business
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